IT Support Technician - Macclesfield
Circle Recruitment
Salford, United Kingdom
9 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Compensation
£ 85KJob location
Salford, United Kingdom
Tech stack
Microsoft Windows
Microsoft Active Directory
Antivirus Softwares
Backup Devices
Business Software
Dynamic Host Configuration Protocol
Desktop Computing
Desktop Environments
Monitoring of Systems
Microsoft Office
Windows Server
Software Troubleshooting
User Accounts
Job description
- Provide 1st and 2nd line IT support via phone, email, and face-to-face
- Set up and manage user accounts, permissions, and passwords
- Troubleshoot hardware, software, and general infrastructure issues
- Support desktops, printers, and telecoms systems
- Assist with system monitoring, backups, and antivirus updates
- Help onboard new starters, including IT setup and basic user training
- Work with third-party suppliers and internal teams to resolve issues
- Keep IT asset records up to date, including hardware, software, and mobile devices
Technologies:
- Active Directory
- Hardware
- Support
- Mobile
- Office 365
- Windows
Requirements
- Previous experience in an IT support / helpdesk role
- Good working knowledge of Windows Server
- Good working knowledge of Active Directory
- Good working knowledge of DHCP
- Good working knowledge of Office 365
- Good working knowledge of Windows desktop environments
- Strong troubleshooting and problem-solving skills
- Confident communicator with a strong customer service approach
- Organised, with the ability to juggle multiple priorities
- Experience with business applications would be a bonus