Remote Technical Lead, Developer Experience

• Lead a team of five engineers building customer-facing web applications.
• Co-own the DevEx vision and strategy with the DevEx PM.
• Own the technical architecture and design decisions for our dashboard, docs platform, marketing website, and billing UI.
• Drive a product-first engineering culture focused on customer outcomes and product ownership.
• Work full-stack to iterate, improve, and ship enhancements quickly in a high-velocity environment.
• Champion AI-assisted development across the team and use LLMs and AI tools to accelerate delivery.
• Set and enforce high standards for code review, testing, and production readiness.
• Participate in incident response and coordinate with the Infrastructure team on platform dependencies and deployments.
• Mentor, manage performance, support career development, and help with hiring.
• Hold the team accountable for delivery commitments while developing product-minded leaders.

Technologies:

• AI
• API
• Backend
• Cloud
• DevOps
• HubSpot
• Support
• JavaScript
• Marketing
• Rails
• React
• Ruby
• TypeScript
• Web
• UX UI Design
• NodeJS
• REST

• Extensive experience leading technical teams in B2B SaaS or API-first products, with a track record of building product-minded engineering teams that take ownership of outcomes.
• Strong software engineering background with expertise in React, TypeScript, and modern JavaScript, plus backend experience in Ruby on Rails or Node.js.
• Proven experience building and shipping customer-facing web applications at scale.
• Ability to write code and build prototypes that use our APIs.
• Strong empathy for developer customers and a deep understanding of API design, documentation, and developer experience.
• Experience using LLMs and AI tools to improve team productivity and output.
• Experience in a startup or growth-stage company, or the ability to thrive in a fast-paced, agile environment.
• Excellent communication and cross-functional collaboration skills.
• Bonus: Experience delivering developer tools, APIs, or solutions for technical personas such as DevOps or cloud infrastructure.
• Bonus: Understanding of pub/sub and familiarity with distributed systems and event-based architectures.

We are Ably, and we power realtime digital experiences at scale for developers and organizations building the future of the internet. Our platform delivers billions of messages for millions of devices every day, and we support customers including Harness, EA, Panasonic, and HubSpot. This is a remote-first, flexible role on a successful, collaborative team that values innovation, experimentation, autonomy, inclusivity, and mutual respect. UK-based teams meet in person once a month in our London hub near Old Street, and we come together as a company twice a year. We offer a strong benefits package including equity, 28 days of paid annual leave, enhanced parental leave, a home workstation budget, personal learning and development support, private healthcare, wellbeing benefits, life assurance, income protection, and access to Tech & Cycle to Work schemes.