Senior Insights Analyst
Role details
Job location
Tech stack
Job description
We are seeking a Senior Insights Analyst to join our Banking & Payments Research and Insights team, where you will deliver high-quality consumer insight and market intelligence across key markets, categories, and trends. The role involves analysing and interpreting data, producing clear, commercially relevant written content across a range of formats, including reports, dashboards, case studies, and databases, and contributing to projects such as primary research and bespoke client deliverables. You will take ownership of your work, manage projects, support and review junior team members, and help build GlobalData's profile through client engagement and PR activity.
What you'll be doing…
- Produce high-quality, concise thought leadership content across banking and payments topics, primarily in PowerPoint and Word
- Independently scope, structure, and deliver full reports, from defining the research angle through to final output
- Apply a strong understanding of the payments value chain to develop insightful, relevant analysis
- Analyse and manipulate datasets (e.g. market data, surveys) to uncover trends and generate clear, actionable insights
- Own and manage projects end-to-end, including report series and primary research initiatives
- Conduct primary interviews with industry experts and stakeholders
- Continuously build subject matter expertise through ongoing research and industry monitoring
- Engage directly with clients, responding to queries, leading discussions, and participating in meetings
- Support and mentor other analysts by reviewing work, improving quality, and strengthening team-wide knowledge in banking and payments
- Represent the team externally through webinars, client presentations, and industry events
Requirements
- Significant experience in market intelligence, research, or analytical roles within banking, payments, or wider financial services
- Demonstrate a strong understanding of banking and payments, including the payments value chain and key industry dynamics
- Be able to independently scope, write, and deliver high-quality reports
- Have experience managing and interacting with clients, with confidence to lead conversations and provide informed perspectives
- Show strong awareness of industry trends and be able to clearly articulate what they mean for clients ("so what" thinking)
- Be an excellent writer, able to communicate complex ideas clearly, concisely, and with authority
- Be comfortable reviewing and refining others' work, helping to raise overall team output and subject matter expertise
- Have strong analytical and data skills (Excel essential; data visualisation and forecasting tools such as Tableau are a plus)
- Be highly organised, able to manage multiple projects, and work effectively in a fast-paced environment
- Be a proactive, fast learner with a self-starter mindset, able to work both independently and as part of a team