Senior Member of Technical Staff - Cloud Product Support - WR

Wind River is a leader in delivering software for the intelligent edge. This role requires the understanding and delivery of the technical requirements of major networking and telecom operators. You will leverage Wind River's Cloud Platform to deliver geographically distributed, high-performance, production grade Kubernetes-based solutions for managing edge cloud infrastructure. Optimized for the network edge, the solutions you will support address service provider's complex challenges of deploying and managing a physically distributed, cloud native infrastructure., * Provide expert technical guidance and delivery of projects based on Wind River's Cloud Platform to Communication Service Provider (CSP) customers.

• Work with Professional Services Project Managers to prepare project descriptions, identify task lists, set schedules, determine engineering hours, estimate project risk and deliver on successful bids.
• This is a direct customer-facing position and requires comfort with customers and issue resolution.
• Some travel required; local, regional and international.

• Requires experience in software engineering with a strong focus on Telecom and data networking. You will need to apply your technical expertise and passion for open source to understand the customer's problems and develop solutions using our product offerings and services.
• A qualified candidate is expected to be hands-on in the deployment of Wind River's Cloud platform, extending product features, working with hardware, and testing code. Experience in open-source projects such as Ansible, Python, OpenStack, StarlingX, Git and Markdown is a benefit., * Master and/or Bachelor of Science in Electrical or Computer Engineering, Computer Science, Information Technology, or equivalent technical education
• Cloud based certification (AWS/Azure/GCP), or Kubernetes certs - CKA/CKSS/CKAD
• 6 years of relevant technical work experience.
• This is a direct customer-facing position and requires comfort with customers and issue resolution.
• You are authoritative in your decision making and drive solutions, based upon service management essentials.
• Enjoy working on leading edge technologies and projects.
• Expertise in Kubernetes, Docker, Elastic, Kafka, & cloud-native technologies (Type-1 and Type-2).
• Storage configuration expertise such as RAID/Ceph/NFSv3+v4 (on NetApp a plus).
• Strong knowledge of Compute Cluster concepts.
• Working/functional knowledge of network stacks, switching, routing, etc.
• An understanding of how to integrate into Assurance systems.
• Be comfortable with building, reconfiguring and provisioning lab equipment such as servers physical and virtual routers and networks (including IPv4/6) in both Wind River and customers' lab environments. BMC configurations (iDRAC/ILO/IPM/Redfish).
• Experience in network system-level solution design.
• Exposure to SDN concepts, Network Function Virtualization (NFV), and ETSI-MANO.
• Linux (Debian, Ubuntu) background covering deployment, image build, application, and administration.
• Adept at Python and automation languages like Ansible.
• The ability to work on a team & independently on multiple high priority projects.
• Verbal communications via articulation of past project details desired outcomes and written communication skills.
• Strong Problem-solving skills based upon a myriad of differing scenarios (Network/performance/hardware)
• Ability to replicate customer issues in a Wind River lab
• Ability to think laterally.
• Preference will be given to those candidates with the above noted requirements and familiarity with platform software and the Open-Source Community

• Health and life insurance: Wind River provides a company-sponsored life insurance offering x3 base salary cover, from the first day of employment.
• Income protection: Wind River offers company-sponsored permanent health insurance from the first day of employment
• Healthcare: Company-funded healthcare is available to all employees, including vision care and Dental
• Holidays: Employees benefit from 25 days of annual holiday, plus 8 public holidays. You will also receive your birthday off!
• Wind Gives Back: All employees are encouraged to take advantage of five paid days each year to volunteer with not-for-profit community organisations or activities in their communities.
• Pension: Employees are auto-enrolled in a Group Personal Pension Plan
• And more!

Wind River is a global leader in delivering software for mission-critical intelligent systems. For more than four decades, the company has been an innovator and pioneer, powering billions of systems that require the highest levels of security, safety, and reliability. Wind River helps customers across automotive, aerospace, defense, industrial, medical, and telecommunications industries solve complex technology challenges on their journey toward the new intelligent machine economy. The company's software powers generation after generation of the safest, most secure systems in the world. Examples include playing a key role in NASA space missions such as Artemis I, the James Webb Space Telescope, and multiple Mars rovers. We've achieved recent 5G milestones including the world's first successful 5G data session with Verizon and building one of the largest Open RAN networks in the world with Vodafone. The company has received industry recognition for its technology innovation and leadership, and for its workplace culture, including global Great Place to Work certification and being named a "Top Workplace" for ten consecutive years. If you want to be part of a unique culture where the lived experience is based on our cultural attributes of growth mindset, customer-focus, and diversity, equity, inclusion & belonging, come join us and help advance the future software defined world., Join us at Wind River, where we're not just shaping technology; we're shaping the future of a safer, more connected world. Your journey to make a meaningful impact begins here.