IT Operations Engineer

We are currently looking for an IT Operations Engineer to join our Tech & Change team. This is a hands-on technical role responsible for delivering IT operational and 3rd line infrastructure support across critical services and platforms. You'll play a key role in maintaining operational excellence, supporting cloud and infrastructure technologies, driving automation, and ensuring the resilience, security and performance of our IT environment.

You'll be part of a growing Infrastructure Operations team, working closely with Infrastructure, Platform Engineering, DevSecOps and FinOps colleagues. Together, you'll support a modern hybrid cloud environment, manage operational activities, contribute to key technology projects, and help deliver continuous improvement across the IT estate.

What's the Role

• Deliver 3rd line operational and infrastructure support across key IT services and systems.
• Manage ITSM queues, monitoring platforms, vulnerability tools and operational backlogs.
• Build, maintain and secure Azure infrastructure, leveraging Infrastructure as Code where appropriate.
• Identify and implement automation and scripting opportunities across the technology estate.
• Monitor, investigate and remediate operational, service and security alerts.
• Support patching, compliance, vulnerability remediation and infrastructure best practices.
• Contribute to infrastructure projects and provide operational acceptance before go-live.

• Experience in a 3rd line support or IT Operations role, with a strong focus on operational excellence and security best practices.
• Strong expertise across Microsoft technologies including Windows Server, Active Directory, DNS and Group Policy.
• Hands-on experience designing, deploying and supporting Microsoft Azure infrastructure.
• Solid understanding of networking concepts including LAN/WAN, TCP/IP, VLANs, VPNs and firewalls.
• Experience with scripting and automation tools such as PowerShell, Azure CLI, Terraform or Bicep.
• Knowledge of infrastructure monitoring, alerting and troubleshooting within production environments.
• Exposure to or an interest in containerised platforms such as Kubernetes (AKS) or OpenShift would be beneficial.

Pulled from the full job description

• Annual leave
• Employee discount
• Life insurance
• Employee assistance programme
• Free parking
• Cycle to work scheme
• Tech scheme, * Salary £43,000 - £53,000 plus annual bonus
• 24 days annual leave plus your birthday off, with the option to buy more
• Life Insurance, Critical Illness Cover, Dental and Health Cash Plans
• Tech Scheme, Car Sacrifice Scheme, Cycle to Work Scheme, Season Ticket Loans
• Development opportunities through our MyGPS personal development framework
• Perks at Work - discounts on everyday essentials
• Onsite GP, Employee Assistance Programme, Mental Health First Aiders
• Sports and social clubs, company activities, and team events
• Inclusive culture with colleague-led equality networks
• Free onsite parking
• Agile working - you might have the opportunity to work remotely when it works for the Customer, Zenith and yourself, and you'll work with your manager to agree how this works best

Why Zenith?

• Award-winning - Leasing Company of the Year (Fleet News 2026), Large Business of the Year (Yorkshire Post Excellence in Business Awards)
• Sustainability champions - Over 41% of our fleet are Battery Electric Vehicles (BEVs), and we're a carbon-neutral organisation
• Innovators - Investing £25 million in transformation, with a thriving fleet of 169,910 vehicles
• Inclusive - Six colleague-led diversity groups and a workplace where everyone can thrive
• A place to grow - Clear pathways through our MyGPS personal development framework

At Zenith, we've been leading the transition to sustainable vehicle solutions for over 30 years. As the UK's largest independent vehicle solutions provider, we're proud of our people, our award-winning service, and our bold ambitions to make mobility smarter, greener, and better for everyone. We're powered by people, driven by innovation, and committed to creating an inclusive environment where everyone can thrive.