Data Insights & Business Intelligence Analyst

On behalf of our client, we are seeking a Data Insights & Business Intelligence Analyst to join their team in central Bristol. This role supports SLS operations by producing and analysing reporting, ensuring performance aligns with strategy and regulatory requirements.

Reporting to the Senior Operational Governance and Continuous Improvement Manager, the position combines data-led insight, resource and financial forecasting, and process optimisation. It plays an important part in supporting strategic decision-making and continuous improvement across the team.

Responsibilities

Responsibilities within this role will include:

• Prepare internal and external management information reports and submit them within required deadlines, ensuring accuracy.
• Analyse MI and provide clear, actionable commentary for teams and stakeholders.
• Prepare papers and supporting analysis for governance committees.
• Work with Operations and Customer Contact teams to develop FTE forecasts and resource plans.
• Monitor, track and forecast departmental performance against budgets, producing related financial reports.
• Identify process-improvement opportunities and support the implementation of changes that improve operational efficiency.
• Analyse optimal processes and contribute to change initiatives through effective implementation.
• Monitor existing strategies and assess the effectiveness of strategic changes with the Continuous Improvement Lead.
• Support key strategic projects as required.
• Collaborate closely with multiple teams to ensure alignment and delivery of objectives.

For this role the ideal candidate is a highly analytical professional with strong communication skills and a collaborative mindset. You will be comfortable working with data, interpreting trends, and presenting findings clearly to senior stakeholders.

• Proven experience in reporting and analysis
• Strong analytical skills with the ability to interpret complex data and deliver actionable insights.
• Excellent written and verbal communication skills.
• Proficiency with data analysis tools and software such as Power BI, SQL and Excel.
• Ability to work collaboratively across cross-functional teams and map processes effectively.