IT Support Technician - South Manchester

A well-established professional services organisation in South Manchester is looking for an IT Support Technician to join its internal IT team.

This is a great opportunity for someone with IT support experience who wants to build on their technical skills in a structured environment, working across a wide mix of systems, users, and day-to-day tech challenges.

What you'll be doing

• Providing 1st and 2nd line IT support via phone, email, and face-to-face
• Setting up and managing user accounts, permissions, and passwords
• Troubleshooting hardware, software, and general infrastructure issues
• Supporting desktops, printers, and telecoms systems
• Assisting with system monitoring, backups, and antivirus updates
• Helping onboard new starters, including IT setup and basic user training
• Working with third-party suppliers and internal teams to resolve issues
• Keeping IT asset records up to date (hardware, software, mobile devices)

• Previous experience in an IT support / helpdesk role

• Good working knowledge of:

• Windows Server

• Active Directory

• DHCP

• Office 365

• Windows desktop environments

Strong troubleshooting and problem-solving skills

Confident communicator with a strong customer service approach

Organised, with the ability to juggle multiple priorities

Any experience with business applications would be a bonus

• Ongoing training and development
• Broad exposure across support, infrastructure, networking, and IT projects
• A stable, supportive environment to grow your career

To apply or find out more, send your CV to: jon.brass @ circlerecruitment.com