Infrastructure Engineer
Role details
Job location
Tech stack
Job description
We're looking for an experienced Infrastructure Engineer to join our growing Managed Services team. This is a hands-on technical role where you'll support, improve and modernise client IT environments across Microsoft Azure, Microsoft 365, networking, security and cloud infrastructure., * Providing 3rd line technical support and acting as an escalation point for complex infrastructure issues.
- Designing, implementing and supporting Microsoft Azure and Microsoft 365 solutions.
- Managing hybrid cloud environments, networking, backup and disaster recovery.
- Supporting security technologies including Microsoft Defender, Sentinel and Conditional Access.
- Automating routine tasks using PowerShell and modern management tools.
- Delivering proactive service improvements and infrastructure optimisation.
- Working closely with Service Desk, Projects and Consultancy teams to deliver outstanding customer outcomes.
- Producing technical documentation and supporting client onboarding projects.
Requirements
If you enjoy solving complex technical challenges, working with the latest Microsoft technologies and making a real impact for customers, we'd love to hear from you., You'll have experience with a number of the following technologies:
- Microsoft Azure
- Microsoft 365
- Windows Server
- Microsoft Entra ID / Hybrid Identity
- Microsoft Intune
- Exchange Online, SharePoint and Teams
- Cisco Meraki networking
- Veeam Backup & Replication
- Microsoft Defender and Sentinel
- PowerShell scripting
Experience within a Managed Service Provider (MSP) environment would be highly beneficial, along with strong troubleshooting skills, excellent communication and a genuine passion for technology.
You don't need experience with every technology listed-we're looking for engineers who are keen to learn, develop and grow their careers.
Benefits & conditions
- Competitive salary
- Hybrid working from our Edinburgh office
- Private healthcare
- Contributory pension
- Buy and sell annual leave
- Home broadband contribution
- Annual personal technical training budget
- Microsoft certification bonuses
- Industry-leading training and career development
- Employee-owned business with a collaborative, supportive culture
- Family-friendly employer with an excellent reputation for work-life balance