Site Reliability Software Engineer (Hybrid)

Cranial Technologies
Tempe, United States of America
2 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Compensation
$ 145K

Job location

Tempe, United States of America

Tech stack

JavaScript
API
Amazon Web Services (AWS)
Application Performance Management
Application Services
Systems Engineering
Audit Trail
Azure
Bash
C Sharp (Programming Language)
Software as a Service
Cloud Computing
Computer Programming
Databases
Continuous Integration
Data Security
Relational Databases
Linux
DevOps
Digital Architecture
Django
DNS
Electronic Data Interchange (EDI)
File Transfer
Github
Monitoring of Systems
IIS
Python
Network Layer
PostgreSQL
Microsoft SQL Server
Windows Server
Network Connections
Nginx
Node.js
Powershell
Reliability Engineering
Ansible
Prometheus
Standard Sql
Runbook
Software Engineering
SQLite
SQL Databases
Systems Integration
Virtual Machines
Datadog
Data Logging
Transport Layer Security
Google Cloud Platform
File Transfer Protocol (FTP)
Cloud Monitoring
Fast Healthcare Interoperability Resources
Flask
Grafana
Electronic Medical Records
Firewalls (Computer Science)
Backend
GIT
FastAPI
Kubernetes
Infrastructure Automation Frameworks
Health Level Seven International
Bicep
Enterprise Integration
REST
Terraform
Network Server
Api Management
Serverless Computing
Azure
Docker
Jenkins
Go

Job description

The ideal candidate has a strong technical background in software development and systems operations, with experience supporting business-critical applications in a healthcare or regulated environment. This person will help ensure that systems used by clinical, operational, and administrative teams remain stable, secure, and available.

This role is responsible for building automation, improving observability, reducing manual operational work, supporting integrations, and helping maintain reliable systems that directly impact patient care and business operations., * Design, build, and maintain reliable, secure, and scalable healthcare technology systems.

  • Develop automation tools to reduce manual support work and improve operational efficiency.
  • Support production applications, internal portals, APIs, integrations, and clinical system workflows.
  • Improve monitoring, alerting, logging, and reporting across applications and infrastructure.
  • Troubleshoot incidents involving applications, servers, databases, APIs, network connectivity, and system integrations.
  • Participate in incident response, root cause analysis, and post-incident remediation.
  • Build and maintain CI/CD pipelines for safer and more consistent deployments.
  • Partner with IT, software development, security, compliance, and clinical operations teams.
  • Support healthcare integrations involving EHR/EMR platforms, APIs, data feeds, file transfers, or interface engines.
  • Help define service-level objectives, uptime expectations, escalation procedures, and operational runbooks.
  • Ensure systems are designed and maintained with healthcare security, privacy, and compliance requirements in mind.
  • Document architecture, workflows, troubleshooting steps, deployment processes, and support procedures., You will receive a confirmation email stating your application has been submitted. Once your application has been reviewed, you should receive an update on your status via email. Please keep an eye on your spam and junk mail. Please no phone calls regarding the position.

Requirements

  • Experience as a Software Engineer, Site Reliability Engineer, DevOps Engineer, Systems Engineer, or similar technical role.
  • Experience supporting production applications or infrastructure in a business-critical environment.
  • Strong scripting or programming experience with one or more languages such as Python, PowerShell, Bash, JavaScript, Go, C#, or SQL.
  • Understanding of application hosting, APIs, databases, networking, DNS, SSL/TLS, firewalls, and system performance.
  • Experience with Linux and/or Windows server environments.
  • Experience with monitoring, logging, alerting, and incident troubleshooting.
  • Experience using Git and CI/CD workflows.
  • Ability to analyze complex technical issues across application, server, database, and network layers.
  • Strong documentation skills and ability to create clear runbooks and support procedures.
  • Strong communication skills with both technical and non-technical teams., * Experience in a healthcare, clinical, or regulated environment.
  • Familiarity with healthcare compliance concepts such as HIPAA, patient privacy, access control, audit logging, and secure data handling.
  • Experience supporting EHR, EMR, practice management, scheduling, billing, or clinical workflow systems.
  • Familiarity with healthcare data exchange or integration concepts such as HL7, FHIR, APIs, SFTP, EDI, or interface engines.
  • Experience with cloud platforms such as Azure, AWS, or Google Cloud.
  • Experience with Docker, Kubernetes, or containerized application deployments.
  • Experience with infrastructure as code tools such as Terraform, Bicep, ARM templates, Ansible, or similar.
  • Experience with SQL Server, PostgreSQL, or other relational databases.
  • Experience with monitoring tools such as Azure Monitor, Application Insights, Grafana, Prometheus, Datadog, or similar.
  • Experience supporting change control, incident management, and audit-ready documentation.

Technical Skills

Preferred experience with:

  • Python, PowerShell, Bash, Go, JavaScript, C#, or SQL
  • REST APIs and backend service automation
  • GitHub Actions, Azure DevOps, Jenkins, or similar CI/CD tools
  • Azure App Services, Azure Functions, virtual machines, storage, networking, and monitoring
  • Docker and Linux-based application hosting
  • SQL Server, PostgreSQL, or SQLite
  • IIS, Nginx, Flask, FastAPI, Django, Node.js, or similar web stacks
  • Secure file transfer, API integrations, and healthcare system interfaces
  • Monitoring, alerting, logging, and incident response platforms, Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Benefits & conditions

2.82.8 out of 5 stars Tempe, AZ Hybrid work $115,000 - $145,000 a year, Pulled from the full job description

  • 401(k)
  • Health insurance
  • Paid time off
  • Vision insurance
  • Dental insurance
  • Life insurance
  • Disability insurance, We offer an excellent benefits package:
  • Medical, Vision, and Dental Insurance
  • 401k Retirement Plan
  • 3.5 Weeks Paid Time Off plus 7 company-paid Holidays
  • Life Insurance
  • Short/Long Term Disability Insurance
  • The salary range for this position is $115,000 - $145,000 and is dependent on the applicant's relevant skills and experience.

About the company

Cranial Technologies is the only company in the world completely dedicated to researching and treating plagiocephaly (commonly called flat head syndrome). With over 500,000 babies successfully treated, we are the plagiocephaly experts and the leader in pediatric cranial shaping orthoses. Cranial Technologies also provides treatment with EarWell® to correct infant ear shapes without surgery. With over 600,000+ successful outcomes, EarWell® is a proven, non-invasive treatment option for families.

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