Director of IP Networks & Operations

You'll lead the strategy, performance, and evolution of our IP network and operations, ensuring reliability, scalability, and operational excellence. Day to day, you'll:

• Lead and develop network engineering, NOC, and field operations teams
• Define and execute Dragonfly's IP network strategy and architecture roadmap
• Design, implement, and optimize core, edge, transport, and access networks
• Oversee network operations, incident response, and escalation management
• Drive network reliability, uptime, and performance across all service areas
• Design and manage routing, peering, and transport (BGP, MPLS, EVPN/VXLAN)
• Lead major network deployments, upgrades, and expansion initiatives
• Implement network improvements including automation, monitoring, and IPv6
• Establish and standardize operational procedures, best practices, and KPIs
• Conduct root cause analysis and continuous improvement following incidents
• Manage vendor relationships, including hardware, carriers, and transit providers
• Lead vendor evaluations, RFPs, and technology selection decisions
• Partner with executive leadership on network strategy, planning, and investments
• Manage network budgets, forecasting, and infrastructure planning

• Bachelor's degree in IT, Computer Science, Engineering, or equivalent experience
• 10+ years of network engineering experience, ideally in ISP or telecom environments
• 5+ years of leadership experience managing technical teams
• Deep expertise in IP networking technologies, including:
• BGP, OSPF, IS-IS
• MPLS, EVPN/VXLAN
• IPv4 & IPv6
• Carrier Ethernet and routing/switching platforms
• Experience designing and operating large-scale or carrier-grade networks
• Strong understanding of network operations, monitoring, and performance management
• Experience leading network deployments, upgrades, or infrastructure builds
• Proven ability to manage vendors, evaluate technologies, and drive decisions
• A hands-on leader who can dive into technical challenges when needed
• Strong problem-solving skills with a focus on reliability and performance

Nice to Have

• Experience in a regional ISP, broadband provider, or telecom environment
• Familiarity with optical or transport networking technologies
• Experience with network automation or scripting
• Industry certifications (CCNP, CCIE, JNCIP, JNCIE, or similar)

Dragonfly Internet is a fast growing, fiber forward internet provider on a mission to deliver fast, reliable broadband to the communities we serve. As we scale, our network is the foundation of everything we do-and building a resilient, high-performing, future-ready infrastructure is critical to our success., Why Dragonfly Internet? * Be part of a fast growing startup where your work has immediate impact * Own and shape the network strategy as we expand into new markets * Lead and build high-performing teams from the ground up * Work at the center of innovation, growth, and next-generation connectivity * Join a team passionate about delivering better internet to our communities If you're excited about building and leading the network that powers everything we do, we'd love to talk.