Operation and Management Network Software Engineer
Role details
Job location
Tech stack
Job description
CI/CD Triage Gitlab Ansible Grafana NetFlow Terraform Operations Management Unix Shell Apache Kafka Issue Tracking Version Control Network Element Cisco Networking Network Security Secret Clearance Complex Networks Computer Networks Business Valuation Security Clearance Workflow Management Workflow Automation Prometheus (Software) Performance Management Full Stack Development Network Infrastructure Artificial Intelligence Infrastructure Security Business Transformation Git (Version Control System) Security Requirements Analysis Simple Network Management Protocols Cisco Certified Network Professional Puppet (Configuration Management Tool), TEKsystems is seeking a Sr. Operation and Management Network Software Engineer to join our AGUN team.
The AGUN program is a highly demanding mission and requires expert technical and professional management to support the Army's global wide area network and security infrastructure. You will be supporting a large and complex network migration and operations for the US Army. This role will include resolving service tickets on the AGUN system, providing prioritized validated/tested automated workflows to the Operations and Management Team, and providing operational support activities for a global network.
You must be able to work a rotating shift to be eligible for this position
CLEARANCE REQUIREMENT:
Must currently possess and be able to maintain an active DoD SECRET security clearance. (US Citizenship required)
PRIMARY RESPONSIBILITIES:
Operate and maintain secure network solutions operated as a centralized enterprise capability for the US Army.
Support 24x7x365 AGUN operations focused on providing the Global Cyber Center (GCC) updates to facilitate command and control of the AGUN network.
Conduct standard policy and configuration changes to the AGUN network, common remediation or those workflows considered pre-approved and normal.
Provide management, triage, track, update workflows and service tickets in both JIRA Service Desk and GCC Service Now.
Provide situational awareness on status of ticket resolution, provide status updates and brief updates as directed by the GCC.
Escalate tickets and problems through the Jira Service Desk ticketing system to higher tier teams as required.
Partner with key stakeholders and technical experts to perform legacy environment discovery, assessing current capabilities, configurations, and requirements to provide tier III support for the Army global network.
Collect, investigate, and identify network optimization strategies and techniques to meet capacity and performance standards., Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Related Jobs Network Operations/Software Engineer - SECRET CLEARANCE REQUIRED TEKsystems Sierra Vista, AZ*On-Site JIRA CI/CD Triage Gitlab Ansible Grafana NetFlow Terraform Operations Management Unix Shell Apache Kafka Issue Tracking Version Control Network Element Cisco Networking Network Security Secret Clearance Complex Networks Computer Networks Business Valuation Security Clearance Workflow Management Workflow Automation Prometheus (Software) Performance Management Full Stack Development Network Infrastructure Artificial Intelligence Infrastructure Security Business Transformation Git (Version Control System) Security Requirements Analysis Simple Network Management Protocols Cisco Certified Network Professional Puppet (Configuration Management Tool) +0
Requirements
network operations, jira, Certified Cisco Network Professional (CCNP) or equivalent.
Demonstrated experience in Linux shell scripting.
Experience with GitLab source control and CI/CD pipeline development.
Experience using JIRA and Confluence.
Experience managing trouble tickets and escalations.
Experience with NetSecOps technologies including salt, git, Ansible, Terraform, Puppet and network element managers.
Network Performance Management (SNMP, NETMON, LiveAction)
Demonstrated experience in any two or more of the following: Netflow, Elastic, Kafka, Grafana, Prometheus, or Nexus Repo.
Demonstrate expertise in design and improvement of complex and geographically diverse enterprise networks.
Expert knowledge of US Army security requirements for network infrastructure
Benefits & conditions
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type