Fiscal Data & IT Technician

At Region IV Area Agency on Aging, we are seeking a detail-oriented Fiscal Data & IT Support Technician to support both fiscal operations and technology services across the agency. This position is split between fiscal data processing and entry-level IT support, helping ensure accurate records and reliable technology for staff and programs.

What You'll Do

Fiscal Support (50%)

• Enter client, service, and billing data into agency systems.
• Process invoices and maintain fiscal records.
• Generate reports and perform data quality reviews.
• Maintain inventory tracking and documentation.
• Assist with mail processing and administrative support.

IT Support (50%)

• Provide first-level support for passwords, printers, software, and connectivity issues.
• Set up workstations, laptops, and peripherals.
• Support employee onboarding and offboarding technology needs.
• Install approved software and assist with basic troubleshooting.
• Maintain user accounts and access permissions.
• Document common issues and escalate complex concerns as needed.

• Associate degree in IT, Computer Science, Accounting, Business, or related field preferred; or equivalent experience.
• Six months to one year of related experience.
• Experience with data entry, accounting, or IT support preferred.
• Strong attention to detail, organization, and problem-solving skills.
• Ability to manage multiple priorities and learn new systems.
• Strong customer service and communication skills.

• Hybrid work environment
• 37.5-hour work week
• Competitive benefits package
• Meaningful work that supports services for older adults throughout Southwest Michigan

Join a team dedicated to strengthening communities and ensuring older adults receive the services and support they need to thrive.

Pay: $45,000.00 - $47,500.00 per year