Organized Play Coordinator/Data Support

We are one of the largest board games and TCG distributors in the United States. Our corporate office is based in Sanford, FL. We carry a full line of TCGs, miniatures, board games, card games, RPGs, dice, and gaming supplies from the industry's top manufacturers. We are currently looking for a dedicated Organized Play Coordinator/Data Support to join our team!, We are seeking a highly organized, detail-oriented Organized Play Coordinator / Data Support Specialist to serve as a key liaison between our external vendor partners and internal sales team. This role combines communication, data management, and marketing support to help drive the success of organized play programs and product initiatives.

The ideal candidate is comfortable working with large sets of data, excels in cross-functional communication, and has a passion for TCG and tabletop gaming programs at the hobby retail store level.

Essential Functions for Organized Play Coordinator/Data Support include but not limited to:

• Act as a primary point of contact between outside vendors and internal sales team with regards to organized play programs and product promotions
• Coordinate communications to ensure alignment on product availability, organized play initiatives, and program requirements.
• Facilitate timely updates, issue resolution, and relationship management

Organized Play Program Coordination

• Support participation in organized play programs such as: Wizards Play Network (WPN), Play! Pokémon, and Ravensburger Play Hub (RPH)
• Assist retail partners with onboarding and maintaining participation in all supported organized play programs
• Stay informed on program requirements, updates, and best practices
• Serve as an internal subject matter resource for all supported organized play programs and platforms.

Data Management & Reporting

• Extract data from ERP systems to generate reports for internal decision makers
• Clean, organize, and structure raw data into actionable insights using Microsoft Excel
• Develop and maintain reporting tools that support the sales team
• Identify trends and provide recommendations based on data analysis

Marketing & Promotions

• Create and publish marketing content for website and social media platforms
• Promote upcoming products, organized play events, and vendor initiatives

Problem Solving & Process Improvement

• Identify inefficiencies in workflows and recommend improvements
• Resolve issues related to data discrepancies, vendor coordination, and products

• High School Diploma or Equivalent
• Bachelor's Degree in marketing, business administration, or a related field is a plus

Requirements: (Bilingual English/Spanish)

• 2+ years of experience working with data sets and transforming raw data into functional formats
• Proficiency in Microsoft 365, with strong emphasis on Excel (data manipulation, sorting, filtering, formulas)
• Strong organizational and problem-solving skills
• Professional written and verbal communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Familiarity with organized play programs (WPN, Play! Pokémon, RPH)
• Background or interest in TCGs, tabletop gaming, or hobby retail
• Experience managing or supporting retail store operations or vendor relations

Preferred:

• Experience with ERP systems and reporting tools
• Experience with writing concise product highlights
• Direct hobby retail experience

Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

While performing the duties of this office position, the employee is regularly required to talk or hear, particularly in meetings, phone calls, and communication with team members. The employee frequently uses their hands and fingers to operate computers, keyboards, phones, and other office equipment. The employee is occasionally required to sit for extended periods, stand, or walk between departments or meeting spaces. The employee must occasionally lift and move office supplies or materials, generally up to 15-20 pounds. Specific vision abilities required by this position include the ability to focus on close objects, such as reading documents or working at a computer, as well as distance vision for activities such as scanning meeting rooms or monitoring remote interactions., * What is your proficiency level in Spanish; Beginner, Intermediate or Advanced?

Pulled from the full job description Health insurance 401(k) matching Paid time off Vision insurance Dental insurance Flexible spending account Life insurance, * 401(k) matching

• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance
• Company paid life insurance, Peachstate Hobby Distribution (PHD Games) is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information are accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of PHD Games.

Pay: $43,000.00 - $50,000.00 per year, * 401(k) matching

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance