Manager, Platform App Development

Reporting to the Director, Platform Development & Business Intelligence, this technical management position will play an instrumental role in developing and managing custom AI use cases on the Google Cloud Platform (GCP), including conversational AI agents/chatbots. The Manager, Platform Development will be responsible for the day-to-day management of development projects, working closely with LA28's technology partners to ensure projects are delivered on schedule. The role requires a curious and inquisitive mindset, focused on diligent requirement gathering and a deep understanding of project goals. Beyond standard project management, this role will act as a service manager for custom AI GCP projects, bridging the gap between technical development and operational strategy., Technical Project Management:

• Partner with external consulting teams (including Deloitte) to manage project plans, monitor progress, and ensure key milestones are met for platform development initiatives.

• Maintain comprehensive project documentation, including but not limited to project charters, RAID logs, and technical design documents.

• Serve as the lead service manager for custom AI projects built on Google Cloud Platform (GCP), ensuring operational stability and alignment with strategic business objectives.

• Lead requirement gathering sessions by asking insightful, curious questions to translate complex business needs into actionable technical specifications.

• Oversee end-to-end development of custom applications on GCP, leveraging services like Dialogflow CX, Cloud Functions, and Cloud Storage ("knowing how the sausage is made").

• Act as a compelling storyteller and presenter, translating technical concepts and project status updates into engaging narratives for both technical and non-technical stakeholders.

• Foster a collaborative and innovative team environment, embracing a creative "yes, and" approach to problem-solving.

Development Expert:

• Proactively prototype and deploy chatbots using other native GCP conversational and generative AI suites (such as Vertex AI Agent Builder or Gemini models) to evaluate new capabilities.

• Proven track record managing projects on GCP, demonstrating a strong understanding of cloud development lifecycles.

• Hands-on familiarity with core GCP services which are involved in developing custom chatbots, specifically DialogFlow CX, Cloud Functions, and Cloud Storage.

• Perform hands-on cloud configurations and basic scripting to support custom AI integrations, moving comfortably from high-level architecture to direct execution in the GCP Console.

• Troubleshoot and refine live integrations, working directly within GCP Cloud Functions and Cloud Storage to debug configurations without solely relying on external developers.

• Champion Application-to-Application (A2A) architecture best practices to ensure scalable, robust, and efficient system integrations.

The candidate should exhibit strong technical and project management skills, and the ability to manage multiple solutions at a rapid pace. The position will require cross functional collaboration and partnership to drive technical objectives., * 5+ years of experience in technical project or program management, with a specific focus on delivering cloud-based solutions.

• Demonstrated ability to manage vendor relationships and external consulting partners to drive on-time delivery.

• 2+ years of experience directly configuring and building conversational AI agents (in GCP or other software platforms).

• Strong understanding of A2A architecture, with preferred direct experience implementing custom A2A integration workflows.

• Skilled in business analysis and requirement gathering, with a history of digging deep to understand stakeholders' true needs.

• Exceptional communication skills, with a proven ability to present ideas, lead workshops, and tell stories that align cross-functional teams.

Expectations:

• Action-oriented and proactive

• Familiar with project management software tools (e.g. Smartsheet, Jira, Azure DevOps)

• Able to translate business requirements into technical requirements

• Ability to work effectively in a cross-functional team environment, providing project management and supporting technical abilities for various AI projects and initiatives

• Proven ability of building good interpersonal relationships with people across the organization, while balancing assertiveness and setting expectations with diplomacy

• A collaborative mindset: someone who prioritizes the team and fosters a culture of high performance without ego

• Able to implement and manage change effectively

• An excitement for the committee's mission of building the best Olympic and Paralympic Games, while thinking differently all along the way, * Bachelor's or Master's degree in Computer Science, Data Science, Information Systems, Business Analytics, or a related field.

• Professional certifications in Cloud Architecture (Google Cloud Professional preferred)

• PMP certification a plus

• Specialized AI/ML credentials a plus, * Ability to work on-site in an open office environment based in Los Angeles, CA

The annual base salary range for this position is $88,000 - $115,000. The pay scale provided is the range that LA28 reasonably expects to pay as starting base compensation for this role. All LA28 compensation remains subject to final determination based on individual candidate qualifications, experience, or other reasonable criteria consistent with LA28's operational business needs and applicable law.

LA28 is the independent, non-profit, privately funded organizing committee for the Los Angeles 2028 Olympic and Paralympic Games. We are on a singular mission to create an Olympic and Paralympic Games that celebrate all that this city and country have to offer, delivering an unparalleled experience for athletes, fans, partners and our community. The 2028 Games mark the return of the Summer Games to the U.S. for the first time in 32 years and Los Angeles' third time hosting an Olympic Games and first time welcoming the Paralympic Games. This presents the unique and exciting opportunity to celebrate our legacy with the Games and push the Olympic and Paralympic Movements forward, writing a new chapter of Games history in Los Angeles. Putting on an Olympic and Paralympic Games is a team sport. To build a Games unlike any the world has seen before, we need the best team in place-a team full of diverse perspectives, experiences and expertise. We are guided by the following set of values and behaviors-optimism, integrity, excellence, inclusion, co-creation and boldness-and look forward to hearing about how your past experiences align with them.