Manager, Digital Insights & Analytics

T-Mobile Us, Inc.
Denver, United States of America
2 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior
Compensation
$ 180K

Job location

Denver, United States of America

Tech stack

Adobe Analytics
Data analysis
Big Data
Data Presentation
Data Visualization
Power BI
SQL Databases
Tableau
Web Analytics

Job description

  • Lead the delivery of ecommerce analytics, reporting, dashboards, and self-service views that monitor customer behavior, funnel performance, conversion rate, and other key ecommerce KPIs.

  • Lead, coach, and develop a team across UXR and analytics; serve as a hands-on player-coach to improve analytical rigor, research quality, prioritization, and storytelling.

  • Own the measurement and reporting strategy for the conversion rate optimization program, including post-test analysis, readout quality, interpretation of results, and actionable recommendations.

  • Collaborate with cross-functional teams to provide insights, analysis, and recommendations that optimize digital experiences and improve business outcomes.

  • Also responsible for other duties/projects as assigned by business management as needed

Requirements

  • Bachelor's Degree plus 3 years of related work experience OR advanced degree with 1 year of related work experience OR combination of education and experience deemed equivalent (Required)

  • Acceptable areas of study include Data Analysis, Data Science, Decision Science or related field (Preferred)

  • 4-7 years Solving analytical problems using quantitative approaches, Reporting & analyzing performance & data visualization (Tableau, Power BI, etc.)

  • 4-7 years of experience in advanced analytics, which includes SQL analysis of complex datasets, competitive analysis, quantitative analysis & research (Preferred)

  • 4-7 years of experience supporting ecommerce, digital product, marketing analytics, CRO, and/or customer behavior analysis.

  • 2+ years of experience managing a team of analytics or finance professionals (Preferred)

  • Telecommunication experience (Preferred)

Knowledge, Skills and Abilities:

  • A/B Testing Methodology & Analysis (Required)

  • Advanced Analytics ( Required)

  • Analytical Thinking (Required)

  • Business Acumen (Required)

  • Coaching (Required)

  • Digital Analytics : Experience using platforms such as Amplitude, ContentSquare, Adobe Analytics or similar tools (Required)

  • Dashboard Development (Required)

  • Data Analysis (Required)

  • Data Storytelling (Required)

  • Executive Presence (Required)

  • Financial Modeling (Required)

  • People Management (Required)

  • Project Management (Required)

  • Stakeholder Management (Required)

  • Strategic Thinking (Required)

  • At least 18 years of age

  • Legally authorized to work in the United States

Benefits & conditions

Be an Early Applicant In-Office Denver, CO, USA 100K-180K Annually Senior level In-Office Denver, CO, USA 100K-180K Annually Senior level Lead and coach a UXR and analytics team to deliver ecommerce analytics, dashboards, A/B test measurement, and data-driven recommendations that improve conversion and customer experience. Own reporting strategy for CRO, collaborate cross-functionally, and drive analytical rigor, storytelling, and commercial impact. The summary above was generated by AI

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!, At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ359576¶dox=1

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.

Apply for this position