Manager, Digital Insights & Analytics
Role details
Job location
Tech stack
Job description
-
Lead the delivery of ecommerce analytics, reporting, dashboards, and self-service views that monitor customer behavior, funnel performance, conversion rate, and other key ecommerce KPIs.
-
Lead, coach, and develop a team across UXR and analytics; serve as a hands-on player-coach to improve analytical rigor, research quality, prioritization, and storytelling.
-
Own the measurement and reporting strategy for the conversion rate optimization program, including post-test analysis, readout quality, interpretation of results, and actionable recommendations.
-
Collaborate with cross-functional teams to provide insights, analysis, and recommendations that optimize digital experiences and improve business outcomes.
-
Also responsible for other duties/projects as assigned by business management as needed
Requirements
-
Bachelor's Degree plus 3 years of related work experience OR advanced degree with 1 year of related work experience OR combination of education and experience deemed equivalent (Required)
-
Acceptable areas of study include Data Analysis, Data Science, Decision Science or related field (Preferred)
-
4-7 years Solving analytical problems using quantitative approaches, Reporting & analyzing performance & data visualization (Tableau, Power BI, etc.)
-
4-7 years of experience in advanced analytics, which includes SQL analysis of complex datasets, competitive analysis, quantitative analysis & research (Preferred)
-
4-7 years of experience supporting ecommerce, digital product, marketing analytics, CRO, and/or customer behavior analysis.
-
2+ years of experience managing a team of analytics or finance professionals (Preferred)
-
Telecommunication experience (Preferred)
Knowledge, Skills and Abilities:
-
A/B Testing Methodology & Analysis (Required)
-
Advanced Analytics ( Required)
-
Analytical Thinking (Required)
-
Business Acumen (Required)
-
Coaching (Required)
-
Digital Analytics : Experience using platforms such as Amplitude, ContentSquare, Adobe Analytics or similar tools (Required)
-
Dashboard Development (Required)
-
Data Analysis (Required)
-
Data Storytelling (Required)
-
Executive Presence (Required)
-
Financial Modeling (Required)
-
People Management (Required)
-
Project Management (Required)
-
Stakeholder Management (Required)
-
Strategic Thinking (Required)
-
At least 18 years of age
-
Legally authorized to work in the United States
Benefits & conditions
Be an Early Applicant In-Office Denver, CO, USA 100K-180K Annually Senior level In-Office Denver, CO, USA 100K-180K Annually Senior level Lead and coach a UXR and analytics team to deliver ecommerce analytics, dashboards, A/B test measurement, and data-driven recommendations that improve conversion and customer experience. Own reporting strategy for CRO, collaborate cross-functionally, and drive analytical rigor, storytelling, and commercial impact. The summary above was generated by AI
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!, At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ359576¶dox=1
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.