IT Support Specialist

• Prioritize, respond to, and resolve incoming support requests
• Monitor and respond to proactive systems support tasks
• Assist with user onboarding and offboarding across client environments, including Microsoft 365, Google Workspace, Email Security Gateways, security platforms, VoIP solutions, line-of-business applications
• Re-imaging, updating, and configuring workstations to meet client standards and security requirements
• Provide regular onsite support for clients in Portsmouth and the surrounding Seacoast area
• Work with technologies including Microsoft 365, Google Workspace, Microsoft Entra ID, Windows 11, Windows Server, Active Directory, Intune, VMware, Hyper-V, Datto RMM, SonicWall, UniFi, DNS, DHCP, VLANs, MFA, Veeam, VoIP platforms, Proofpoint

We're seeking a motivated, technically skilled IT professional who enjoys solving problems and helping others. Whether you're looking to launch your career or take the next step, this role offers the opportunity to work with a wide variety of technologies, industries, organizations, and end users in a fast-paced, team-oriented environment., * Associate's or bachelor's degree in related field, or equivalent professional experience

• Previous hands-on experience in an IT support role
• Strong sense of ownership with the ability to see tasks through completion
• Personable and professional, with the confidence to communicate clearly and remain calm under pressure
• Enjoy learning and mastering new technologies
• Consistently presents a professional appearance and demeanor in dress, communication, and customer interactions

Pulled from the full job description

• Professional development assistance
• Health insurance
• Retirement plan
• 401(k) matching
• Paid time off, * 401(k) matching
• Health insurance
• Paid time off
• Professional development assistance
• Retirement plan

AMM Consulting is a Managed IT Services Provider (MSP) based in Portsmouth, NH. We partner with small and mid-sized businesses throughout the country to deliver proactive IT support, cybersecurity, cloud solutions, networking, and strategic technology consulting. Our team is committed to building long-term relationships by providing responsive service, practical solutions, and reliable support. At AMM Consulting, you'll work in a collaborative environment where you'll gain hands-on experience with a diverse range of technologies while solving meaningful challenges for clients across multiple industries.