Lead Technical Program Manager

• Audit and Analyze existing PM workflows to identify automation opportunities and prioritize high-impact use cases.
• Own the AI Tooling Roadmap for the TPM function, from vision to execution.
• Build, Launch, and Iterate on LLM-powered agents that automate status synthesis, risk flagging, meeting notes, and more.
• Define and Maintain prompt libraries, evaluation frameworks, and best practices for LLM agent usage.
• Partner with Engineering to integrate AI agents into existing tools and delivery pipelines.
• Lead AI Upskilling sessions and create enablement materials for the TPM team.
• Monitor and Report on adoption, usage, and impact metrics for AI tooling.
• Champion Change Management and foster a culture of experimentation and continuous improvement.

• 5+ years in Technical Program Management, Product Management, or a related field.
• Hands-on experience with LLMs, prompt engineering, and API integrations.
• Proven ability to partner with engineering teams to deliver technical solutions.
• Strong analytical and systems thinking skills; able to audit and redesign workflows.
• Experience driving change and influencing without direct authority.
• Excellent communication skills; able to translate technical concepts for non-technical audiences.
• Comfort with ambiguity, rapid iteration, and a fast-paced environment., * Familiarity with the SRE operating model and its interaction with Application Development teams
• Familiarity with dashboarding and reporting tools such as Qlik Sense, QlikView, and Alteryx, with the ability to interpret data, track delivery and operational metrics, and support data-driven decision making.
• Strong working knowledge of JIRA (or equivalent tooling) to manage program backlogs, dependencies, milestones, risks, and delivery metrics across multiple teams and workstreams.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.