Manager, Information Systems & Technology (Infrastructure)

Through our science, our evidence-based actions, our openness, and our respect for those we serve, we will advance cancer-focused research worldwide and reduce the burden of cancer in our catchment area. By engaging with and empowering our exceptionally diverse populations, and addressing their questions and fears, we will engender hope for cancer patients and their families and play a critical role in strengthening the fabric of our communities by gaining and protecting their trust and providing access to the outstanding oncology care each person deserves. MISSION: Our mission is to accelerate scientific discovery focused on understanding cancer, innovating cancer treatment, and improving cancer prevention; to provide outstanding, novel, and compassionate patient care; to provide evidence-based and culturally informed education to physicians, nurses, researchers, staff, and the community; and to achieve cancer health equity in our state through outreach to and engagement of our extraordinarily diverse communities. CORE VALUES: Curiosity and Discovery: encouraging an environment of continuous inquiry, creativity, and innovation to generate new knowledge Integrity: earning the trust of those we serve and each other through honesty, transparency, accountability, and continuous reflection Collaboration: approaching all opportunities with an understanding that together we are better and can achieve more; promoting and maintaining an environment of teamwork and shared knowledge Respect and Caring: consistently demonstrating caring, compassion, and respect through our words and actions Perseverance: maintaining an unwavering commitment to our mission; embracing change, overcoming obstacles, and creating and recreating the path to achieve our goals Posting Summary Rutgers, The State University of New Jersey is seeking a Manager, Information Systems & Technology (Infrastructure) within the IST Central Core Department at the Rutgers Cancer Institute.

The Manager, Information Systems Technology (Infrastructure) is responsible for the planning, implementation, and operational management of research computing and technology infrastructure supporting the Rutgers Cancer Institute. This role ensures the availability, security, and performance of systems that enable research activities across the enterprise.

Primary responsibilities include oversight of high-performance computing (HPC), scientific instrumentation support, enterprise applications, and cloud-based platforms. The Manager provides direction for infrastructure services that support data storage, processing, analysis, and secure collaboration, ensuring alignment with institutional standards and regulatory requirements.

This role leads the development and support of cloud computing and AI infrastructure capabilities, including the adoption of scalable compute environments, data analytics platforms, and machine learning tools. Responsibilities include governance, cost management, and ensuring the secure and compliant use of cloud and AI technologies in research environments. The Manager collaborates with researchers, IT staff, and external partners to evaluate and implement technologies that enhance research productivity.

This position is accountable for maintaining service reliability, driving infrastructure improvements, and supporting emerging technology needs across the Rutgers Cancer Institute. Essential Duties and Responsibilities include the following:

• Provide strategic leadership and direction for research technologies and systems, including server infrastructure, scientific instruments, high performance computing, AI, and cloud computing infrastructure and services.
• Administer and maintain enterprise storage and server infrastructure, including platforms such as Box and RDS, ensuring high availability, optimal performance, and data security through proactive system upgrades, patch management, and vulnerability remediation in compliance with established security standards.
• Serve as the primary liaison with Rutgers OIT and OARC teams while providing senior-level technical guidance and escalation support and designing scalable infrastructure solutions to meet research and operational needs.
• Govern data lifecycle management for Rutgers Cancer Institute systems, ensuring secure access, transmission, and storage of data in compliance with institutional policies and federal regulations, including HIPAA.
• Develop and maintain policies and procedures for research technology operations, including change management and contingency planning.
• Provide technical support and troubleshooting for research technology systems and infrastructure.
• Supervises systems administration staff in day-to-day operations as well as provides guidance with talent development and regular performance evaluations.
• Participates in staff hiring and helps identify staffing needs and changes to respond to changing project and organizational needs.
• Develop and maintain disaster recovery and business continuity plans for research technology operations.
• Conduct periodic testing of contingency plans to ensure they remain effective and up-to-date., Working Hours Standard Hours 37.50 Daily Work Shift Work Arrangement This position requires a fully on-site work arrangement. Union Description MPSC - Legacy UMD Payroll Designation PeopleSoft Seniority Unit Terms of Appointment Staff - 12 month Position Pension Eligibility ABP

• Bachelor's degree in computer science, Engineering or related discipline required. Master's Degree preferred.
• Six (6) years of progressively more responsible experience in a technical environment.
• Demonstrated expertise and excellence in design, implementation and management of complex technical systems and environments.
• Must have extensive experience working in a technical setting and a strong understanding of workflow, policies and procedures regarding production environments.
• Equivalent education, experience and/or training may be substituted for the degree requirements.

Certifications/Licenses Required Knowledge, Skills, and Abilities

• In-depth server hardware, server software and performance analysis knowledge.
• Demonstrated ability to identify and solve problems of highly technical complexity.
• Strong familiarity with network/information systems theory and design.
• Broad understanding of network/server connectivity, security issues, architecture, policy and practice in large, complex enterprises.
• Demonstrated progression in responsibility, culminating in positions with senior, hands-on design and implementation requirements.
• Demonstrated strong verbal and written communication skills.
• Demonstrated ability to present and discuss technical information in a clear and precise manner.
• Demonstrated ability to develop comprehensive procedural documentation or SOPs. Demonstrated ability to develop quality technical documentation.
• Current Microsoft server experience required, certifications are desired.
• Enterprise file system management, efficient use of NTFS permissions, quota implementations and Enterprise scripting methodologies.
• Demonstrated ability to drive complex tasks spanning multiple teams to completion.
• Effective oral and communication skills.
• Must be computer literate with proficiency and working knowledge of database and reporting tools such as Microsoft Word, Excel, Access, and PowerPoint., * Master's Degree preferred.
• Knowledge of authentication methods (Active Directory/LDAP), replication, group policy, DNS, server security, component backups and distributed file systems preferred.
• Knowledge of server virtualization (e.g. VMWare) and capacity, availability planning and performance tuning of same. Enterprise shared storage experience and snapshot technologies a plus., 1. * Do you have either: (a) a Bachelor's degree in Computer Science, Engineering, or a related discipline; OR (b) equivalent education, training, and/or experience, plus at least six (6) years of progressively responsible experience in a technical environment?

• Yes
• No

Grade 31S Salary Details Minimum Salary 111050.000 Mid Range Salary 140478.000 Maximum Salary 169906.000, Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include:

• Medical, prescription drug, and dental coverage
• Paid vacation, holidays, and various leave programs
• Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
• Employee and dependent educational benefits (when applicable)
• Life insurance coverage
• Employee discount programs