Client Solutions Manager

The Client Solutions Manager - Show Organizer Event Logistics is responsible for providing clients with a well-rounded planning and service experience. You will be the lead point of contact for planning and execution of events, providing support, consultation, and high-level logistics planning. You will execute the event plan against client's budget.

This position will support our Show Organizer group under our Growth (Sales) team and is eligible to work a hybrid schedule, generally requiring work on show-site 2-3 days per week. The ideal candidate will be located in McCook, IL., * Able to lead and manage events up to $1 million per event.

• Works with Show Organizer clients to produce events once the business has been sold.
• Manages client requirements, expectations, and scope changes per event.
• Liaison between client and our Creative, Strategy, Sponsorships, Graphic Production, Operations, and other Freeman departments .
• Travels to show location to manage event from move-in through move-out.
• Responsible for accurate and timely invoicing to be sent to client.
• Maintains knowledge of all products and service offerings and assists in upsell to existing clients beyond current contract.
• Quotes prices and manages budgets.
• Partners with Business Development and Client Relationship teams to renew client business.
• Translates client requirements by working within internal systems to disseminate information to appropriate departments in a timely manner to ensure successful onsite execution.
• May be primary producing lead or may be part of a team on the execution of events.
• Responsible for maintaining and growing partnerships with facilities/venues.
• Entertains clients as necessary.

• Bachelor's degree preferred, High School Diploma or Equivalent with relevant work experience required.
• 3 or more years of tradeshow sales experience.
• Has proven the ability to successfully manage their own book of accounts in the profitable production of revenue opportunities totaling approximately $500 thousand or more.
• Level requires the approval of the Director and VP.
• Knowledge of sales systems such as TSS and Salesforce.com is required.
• Working knowledge of all Microsoft Office Software applications.
• Excellent customer service and organizational skills are required.

The Freeman Company provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.

• Medical, Dental, Vision Insurance
• Tuition Reimbursement
• Paid Parental Leave
• Life, Accident and Disability
• Retirement with Company Match
• Paid Time Off
• Salary range of $65,000-$76,000 based upon experience
• Eligible for an annual bonus of up to 15% of the base salary

The Freeman Company is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry's largest network of experts, The Freeman Company's insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 99-year legacy in event management as well as new technologies to deliver moments that matter.