Application Support Engineer

Application Support Engineer (Lotus Notes) Are you a forward-thinking professional with a strong background in Lotus Notes and an interest in financial services? Join EPAM in Madrid as an Application Support Engineer (Lotus Notes) in the private banking sector and accelerate your career in financial services technology. We're looking for a team player with excellent communication skills, engineering mastery and a B2+/C1 English level for effective stakeholder interactions. As an Application Support Engineer with Lotus, you will be responsible for managing and maintaining the HCL Notes infrastructure, ensuring high availability, security, and performance. In this role, you will administer and maintain HCL Notes/servers, including upgrades, patches, and performance tuning. You will be working in an agile team together with colleagues from Switzerland and Spain. This is a hybrid role based in Madrid's city center, ideal for those eager to thrive in a dynamic environment and make a significant impact in private banking technology. Responsibilities - Manage user accounts, security policies, and access controls - Troubleshoot and resolve infrastructure-related issues in collaboration with other IT teams - Implement backup, disaster recovery, and business continuity plans - Monitor system performance and optimize resource utilization - Ensure compliance with security policies and industry regulations - Provide technical support and training to users as needed Requirements - Relevant higher education and professional background within the IT industry - Strong experience with HCL Notes/Domino administration (on-premises) - Knowledge of server operating systems (Windows) - Familiarity with integration into Microsoft Active Directory, Exchange, or other collaboration tools - Reliability, strong communication skills, and a teamwork mindset - Commitment, drive, and passion for ownership, with a proactive attitude - Ability to analyze complex problems and define a solution path while focusing on an end-to-end solution and client needs - Excellent communication skills, with the ability to communicate in native or fluent English Nice to have - Scripting experience (PowerShell, LotusScript, JavaScript) - Knowledge of the German language Benefits - Private health insurance - EPAM Employees Stock Purchase Plan - 100% paid sick leave - Referral Program - Professional certification - Language courses J-18808-Ljbffr

We help our customers navigate the waves of digital transformation, building solutions that help them stay competitive through constant market disruption. As consultants, designers, architects, engineers and trainers, at EPAM we focus on building long-term partnerships with our customers, enabling them to reimagine their businesses through a digital lens. By delivering solutions through best-in-class engineering, strategy, design, consulting, education and innovation services, we help our customers become faster, more agile and more adaptive enterprises. Selected by Newsweek as a 2021 Most Loved Workplace, our global multi-disciplinary teams serve customers in more than 45 countries across five continents. We are listed among the top 15 companies in IT Services on the Fortune 1000 and ranked as the top IT services company on Fortune’s 100 Fastest-Growing Companies list for the last three consecutive years. EPAM is also listed among Ad Age’s top 25 World’s Largest Agency Companies and in 2020, Consulting Magazine named EPAM Continuum a top 20 Fastest-Growing Firm.