SD-WAN Delivery Consultant
Role details
Job location
Tech stack
Job description
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Acts as the technical authority for SD-WAN delivery engagements, providing design assurance, governance, and technical leadership throughout the project.
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Designs, implements, and assures complex SD-WAN solutions, primarily based on Fortinet technologies, ensuring services are delivered safely, securely, and in accordance with agreed standards.
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Works closely with Pre-Sales, Architecture, Project Management, Delivery, and Support teams to ensure customer requirements are translated into successful technical outcomes.
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Supports the standardisation, automation, and continual improvement of SD-WAN services, delivery methods, and implementation practices.
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Provides technical mentoring and guidance to engineers, helping to build delivery capability and consistency across the Network Practice.
Responsibilities
· Lead customer discovery sessions, technical workshops, and implementation planning activities for SD-WAN projects.
· Produce and assure technical documentation including low-level designs, implementation plans, test plans, network diagrams, and operational handover documentation.
· Configure, deploy, and validate SD-WAN solutions in accordance with architectural designs, standards, and customer requirements.
· Act as Technical Design Authority for assigned projects, providing governance, technical assurance, and risk management throughout delivery.
· Review and approve technical deliverables and implementation approaches produced by project engineers.
· Ensure services are delivered in line with security best practice, operational standards, and service acceptance requirements.
· Support the transition of delivered services into support, ensuring readiness, documentation quality, and operational acceptance.
· Troubleshoot and resolve complex technical issues encountered during deployment and implementation activities.
· Contribute to reusable deployment standards, configuration templates, automation initiatives, and delivery best practice.
· Provide technical mentorship, coaching, and development support to delivery engineers and wider Network Practice teams.
· Work collaboratively with vendors, partners, architects, and operational teams to deliver successful customer outcomes.
· Support the ongoing evolution of Node4's SD-WAN portfolio, services, standards, and delivery methodologies.
Behaviours
· Leads through technical credibility, professionalism, and a commitment to delivery excellence.
Requirements
· Demonstrates strong customer focus and builds trusted relationships with both technical and non-technical stakeholders.
· Promotes standardisation, quality, and "right first time" delivery practices.
· Collaborates effectively across Architecture, Delivery, Support, and Project Management functions to achieve successful outcomes.
· Continuously develops knowledge, shares expertise, and contributes to the growth of the wider team.
Measures of Success
· Delivery of SD-WAN projects in accordance with agreed scope, timescales, and quality standards.
· High levels of technical compliance with approved designs, security controls, and delivery standards.
· Reduction in delivery defects, implementation rework, and early-life support issues.
· Successful service acceptance and transition into support with minimal handover defects.
· Positive customer feedback and successful achievement of project outcomes.
· Increased adoption of standard deployment methods, templates, and automation capabilities.
Knowledge And Experience
· Fortinet FCSS Network Security certification or equivalent technical capability.
· Proven experience delivering enterprise networking and SD-WAN solutions within an MSP, systems integrator, or enterprise environment.
· Strong knowledge of FortiGate, FortiManager, FortiAnalyzer, FortiEMS, FortiClient, and associated SD-WAN technologies
· Strong understanding of routing, switching, BGP, OSPF, IPsec VPN, security, and WAN technologies.
· Experience producing technical designs, implementation plans, test plans, and supporting documentation.
· Experience acting as a technical lead, design authority, or senior consultant on customer-facing projects.
· Strong troubleshooting and problem-solving capability across complex network environments.
· Excellent verbal and written communication skills with the ability to engage both technical and business stakeholders.
· Experience mentoring engineers and supporting technical capability development within a delivery team.
· Exposure to automation, Infrastructure as Code, configuration management, or repeatable deployment methodologies would be advantageous.
Benefits & conditions
- Hybrid Working
- Private Medical Insurance or Company Paid Health Cash Plan
- Employee Assistance Program
- 25 days holidays plus your birthday off
- Option to purchase additional holiday (up to 5 days)
- Company Pension Scheme
- Life Assurance x 4
- A diverse workforce
- Employee investment with Node4 training Academy
- Family savings and shopping discounts through the Node4 benefits portal.
- Discounted Gym Membership
- Modern facilities with open and welcoming breakout areas
- Company Social events
- Never ending supply of hot and cold drinks, biscuits, sweets, and fruit