Senior Infrastructure Engineer

Fruition are currently recruiting for an experienced Infrastructure Engineer for an exciting permanent opportunity. This role requires a hands-on infrastructure professional with strong experience supporting enterprise environments, ensuring the resilience, availability and performance of core infrastructure, whilst playing a key role in infrastructure improvements, disaster recovery and operational projects., * Support and maintain core infrastructure including servers, storage, virtualisation platforms and cloud services

• Investigate, troubleshoot and resolve complex infrastructure incidents, acting as the technical escalation point for Service Desk and Desktop Support teams
• Manage system backups, disaster recovery processes and regular recovery testing to ensure business resilience
• Deliver infrastructure upgrades, operational improvements and technical changes in line with change management processes
• Monitor the performance, availability and health of critical infrastructure, identifying opportunities for optimisation
• Produce and maintain high-quality technical documentation, support procedures and infrastructure designs
• Support operational and project teams with infrastructure implementation and deployment activities
• Ensure infrastructure is maintained to security best practice through patching, configuration management and compliance activities
• Work closely with third-party suppliers and internal stakeholders to maintain service levels and resolve technical issues

• Proven experience supporting enterprise infrastructure within a 3rd line or infrastructure engineering role
• Strong experience with VMware, Windows Server and Hyper-V technologies
• Experience administering enterprise backup and disaster recovery solutions such as Veeam, Avamar or Zerto
• Good knowledge of Dell server and storage platforms, SAN/NAS technologies and virtualised environments
• Experience supporting Microsoft Azure infrastructure and Active Directory, including Group Policy
• Solid networking knowledge across TCP/IP, DNS, DHCP and enterprise networking technologies
• Experience with infrastructure monitoring, security patching and automation using PowerShell
• Strong troubleshooting, documentation and problem-solving skills with the ability to manage issues through to resolution
• Relevant infrastructure certifications or equivalent commercial experience would be advantageous