AI Engineer

We're looking for an AI Engineer to join our passionate and fast-moving Tech Team. You will play a crucial role in designing, building and deploying AI-powered products and intelligent agents across Bumper and AutoBI. Working with Large Language Models (LLMs), Retrieval Augmented Generation (RAG), AI Agents and Model Context Protocol (MCP), you'll help deliver production-ready AI solutions that automate business processes and create exceptional customer experiences.

This is a full-time role with at least three days a week working from one of our UK offices (Sheffield or London - Hammersmith). You'll report directly to our Engineering Manager and work closely with Product, Engineering and Data teams to identify opportunities where AI can deliver meaningful business value.

Day-to-day responsibilities:

• Design, build and deploy AI-powered applications and intelligent agents
• Develop Retrieval Augmented Generation (RAG) solutions using structured and unstructured data
• Integrate and evaluate Large Language Models including Claude, OpenAI and Gemini
• Design and implement AI workflows using frameworks such as LangGraph and LangChain
• Build integrations using Model Context Protocol (MCP) and AI tool-calling capabilities
• Develop prompt engineering strategies and optimise AI performance, accuracy and reliability
• Evaluate AI systems and continuously improve response quality while reducing hallucinations
• Monitor AI applications in production, optimising latency, cost and reliability
• Research and implement new AI technologies, frameworks and best practices
• Collaborate with Product, Engineering and Data teams to deliver end-to-end AI features
• Contribute to AI governance, testing, evaluation and observability
• Using Git for version control and tracking code changes
• Write secure, maintainable and well documented code

Now a bit about you…

We are a passionate and professional team, and we're excited to welcome an AI Engineer who shares our vision of transforming the automotive industry through Artificial Intelligence. In this role, you'll have the opportunity to work with the latest AI technologies, building production systems that solve real business problems for thousands of customers. If you're passionate about Generative AI, enjoy solving complex technical challenges and love experimenting with the latest AI models and frameworks, we'd love to hear from you!

• Strong Python programming skills
• Experience building production AI applications using Large Language Models (LLMs)
• Experience integrating models such as Claude, OpenAI or Gemini
• Strong understanding of Retrieval Augmented Generation (RAG)
• Experience building AI Agents and autonomous workflows
• Experience with LangGraph, LangChain or similar AI orchestration frameworks
• Understanding of Model Context Protocol (MCP) and AI tool integrations
• Strong prompt engineering skills and experience working with structured outputs
• Experience evaluating AI systems and improving response quality
• Strong analytical and problem-solving skills
• Proficiency in Git and version control best practices
• Focus on performance, accessibility, and user experience
• Strong time management skills and the ability to meet deadlines
• Have great collaboration skills for cross-departmental projects

Nice to haves...

• Experience working in fintech, payments, e-commerce, or automotive sectors

Pulled from the full job description Annual leave Company pension Private medical insurance Cycle to work scheme Car scheme, * Competitive Salary

• Company bonus scheme
• Private Healthcare and Medicash plan
• We give 26 days holiday + bank holidays, plus volunteer days throughout the year (pro-rated)
• Tax-saving Salary Sacrifice Pension with Aviva
• Salary sacrifice Cycle to Work, Octopus Electric Vehicle, and Nursery fee schemes available!
• For all your well-being and development needs, we give each colleague access to a benefits platform, with an allowance of £250 per year for wellbeing, and £150 per year for development
• Our Bumper Flex policy for better work/life balance
• Annual company-wide Bumper Retreat - a few days of fun, collaboration, and mingling(make sure your passport's in date!)
• If and when the time comes, we will give 4 months paid leave to primary carers, and 1 month of paid leave to secondary carers

Perks are nice, but we know perks don't make up the whole package of a great job. By joining our Bumper team, you'll have the opportunity to be an ambassador for our product & brand, and help us to continue on our winning streak!

Please allow us to celebrate our own success for a moment... We've built a customer-centric product that is market-leading, and we are smashing it! We're a multi-award-winning digital payments and insight platform within the automotive industry. We work with over 5,000 automotive retailers, helping drivers to pay for motoring costs, accessories, and other services through a variety of different payment options. Our purpose is to build a solution that gives drivers peace of mind while enhancing customer experience and assisting with dealer profitability. Bumper is a fast-growing payments scale-up and we're excited to continue building on our growth having completed a successful Series B funding round in 2024. We're looking to hire a dynamic and passionate AI Engineer, based in either Sheffield or London. In 2024, AutoBI joined the Bumper Group. AutoBI are setting out to revolutionise how dealerships and partners in the automotive sector track and enhance performance. Our cutting-edge, data-driven solution delivers real-time insights across CRM, Sales, Service, and Part - all through a unified platform powered by Microsoft Power BI. With AutoBI's comprehensive dashboards, dealerships can access, analyse, and act on the insights they need, all in one place. Check out our website to find out more. Our Head Office is in Sheffield City Centre, with offices also based in London and Turkey. We've also expanded further, bringing retailers in Ireland, Germany and Spain on board, with the vision of being the leading automotive payment and insights platform!