ICT Technician

The Governors of Chuckery Primary School and Leighswood School are seeking a motivated, enthusiastic and proactive IT Technician to join our friendly and dedicated school teams. This is an exciting opportunity for an individual with strong technical skills and a commitment to providing all aspects of technical support within an educational setting.

The successful candidate will play a key role in supporting both school's technology infrastructure, ensuring that staff and pupils have access to reliable and effective IT systems that enhance teaching, learning, and school operations. The role is currently predominantly at Chuckery with 1 day per week at Leighswood.

The role is to:

• Provide IT support to staff and pupils.
• Maintain and troubleshoot computers, laptops, tablets, interactive displays, printers, and other IT equipment.
• Manage user accounts, passwords, and permissions within Microsoft 365 and school systems.
• Support classroom technology and assist staff with educational software.
• Install, configure, and update hardware and software.
• Manage network performance and tickets generated by users to solve first and second line issues and escalate third line issues to our external IT providers where necessary.
• Maintain accurate inventories of ICT equipment and licences.
• Support cybersecurity measures and ensure compliance with data protection requirements.
• Oversee the school website and social media accounts
• Support the leadership team and admin team in procuring equipment
• Commission and set up IT equipment across both schools.
• Support an apprentice IT technician

• Has experience of providing IT support in a professional environment, preferably a school
• Possesses strong troubleshooting and problem-solving skills.
• Has knowledge of Microsoft Windows 10/11, Microsoft 365, Intune, managing Chrome OS and Apple devices, networking, and cloud-based technologies.
• Has a minimum Level 3 or equivalent IT qualification
• Can communicate effectively with colleagues of varying technical ability.
• Is organised, reliable, and able to prioritise workload effectively.
• Works well independently and as part of a team.
• Shares our commitment to safeguarding and promoting the welfare of children and young people.

In return we offer

• A supportive and welcoming working environment.
• A strong commitment to your professional development, including funding to support your career aspirations e.g. achieving a Level 4 Network Manager qualification
• two well-resourced schools
• an enthusiastic team across both schools
• the support of our wider group of schools that form the Cadmus Federation