Senior Site Reliability Engineer

• Use technologies such as Terraform and Kubernetes to provision and configure servers and networks, and to automate application lifecycles
• Use Datadog and other observability tools to monitor application performance
• Implement new ways of working and help shape how the organisation responds to and recovers from incidents
• Take ownership of incident resolution
• Help reduce key reliability metrics including MTTR, incident frequency, and on-call toil
• Work on an on-call rota and respond to incidents during assigned periods
• Identify opportunities for automation and help implement changes that improve reliability

Technologies:

• AI
• Azure
• Cloud
• Datadog
• DevOps
• Grafana
• Support
• Kubernetes
• Linux
• Prometheus
• Terraform
• Windows

• Previous experience as a Site Reliability Engineer or in a similar cloud, infrastructure, DevOps, or platform engineering role within a customer-facing environment such as SaaS or MSP
• Strong hands-on experience with Azure and on-premise virtual machines
• Experience with Infrastructure as Code and Terraform
• Experience with container orchestration such as Kubernetes or AKS
• Experience with monitoring and observability tooling such as Prometheus, Grafana, Datadog, or Azure Monitor
• Ability to implement new processes and tools and drive adoption across development and support teams
• Strong communication skills across internal teams and external customers
• Skilled in networking across both cloud and on-premise environments
• Windows or Linux systems administration skills, with Linux preferred
• Previous use of AI tools to improve efficiency