Infrastructure Engineer
Role details
Job location
Tech stack
Job description
- Provide 3rd line technical support and act as an escalation point for complex infrastructure issues.
- Design, implement, and support Microsoft Azure and Microsoft 365 solutions.
- Manage hybrid cloud environments, networking, backup, and disaster recovery.
- Support security technologies including Microsoft Defender, Sentinel, and Conditional Access.
- Automate routine tasks using PowerShell and modern management tools.
- Deliver proactive service improvements and infrastructure optimisation.
- Work closely with Service Desk, Projects, and Consultancy teams to deliver outstanding customer outcomes.
- Produce technical documentation and support client onboarding projects.
Technologies:
- Azure
- Cloud
- Cisco
- Support
- Microsoft 365
- Microsoft Intune
- PowerShell
- Security
- SharePoint
- Veeam
- Windows
- Office 365
- DevOps
Requirements
- Experience with a number of the following technologies: Microsoft Azure, Microsoft 365, Windows Server, Microsoft Entra ID / Hybrid Identity, Microsoft Intune, Exchange Online, SharePoint, Teams, Cisco Meraki networking, Veeam Backup & Replication, Microsoft Defender, Sentinel, and PowerShell scripting.
- Experience within a Managed Service Provider (MSP) environment would be highly beneficial.
- Strong troubleshooting skills.
- Excellent communication skills.
- A genuine passion for technology.
- A willingness to learn, develop, and grow our career.
Benefits & conditions
We are one of Scotlands leading Microsoft Partners, and we are looking for an experienced Infrastructure Engineer to join our growing Managed Services team in Edinburgh on a hybrid basis. This is a hands-on technical role where you will help support, improve, and modernise client IT environments across Microsoft Azure, Microsoft 365, networking, security, and cloud infrastructure. We offer a competitive salary, private healthcare, a contributory pension, buy and sell annual leave, a home broadband contribution, an annual personal technical training budget, Microsoft certification bonuses, and industry-leading training and career development. We are an employee-owned business with a collaborative, supportive culture and a strong reputation as a family-friendly employer with excellent work-life balance.