Infrastructure Engineer

• Design, implement, manage, and support core enterprise platform infrastructure, including servers, networks, storage, and virtualisation environments.
• Maintain platform availability and performance, proactively responding to alerts and service degradations to meet business requirements and SLAs.
• Troubleshoot complex system issues, carrying out detailed root cause analysis to resolve incidents efficiently and prevent recurrence.
• Streamline infrastructure provisioning, patching, and deployment processes using modern scripting and infrastructure-as-code tools to reduce manual effort.
• Administer system updates and patch management in alignment with internal security policies and Secure by Design principles.
• Work cross-functionally to support endpoint management and virtualised ecosystems, while developing technical documentation, runbooks, and architecture diagrams.
• Contribute to capacity planning and participate in an optional bounty-based out-of-hours pager system to minimise service downtime.

Technologies:

• AWS
• Active Directory
• Ansible
• Azure
• Bash
• Citrix
• Cloud
• Hyper-V
• Support
• ITIL
• Nutanix
• Oracle
• PowerShell
• Python
• SQL
• Security
• SharePoint
• Terraform
• VMware
• DevOps

More:

We are a well-established and highly regarded technology firm specialising in secure, high-performance infrastructure and managed services. We deliver resilient enterprise platforms and innovative digital solutions to a diverse customer base, and our culture is built on collaboration, continuous improvement, and the highest standards of data security. This is an exceptional opportunity to join a progressive, industry-leading team in an Agile Scrum environment, where you will help optimise core platform services, drive automation, and strengthen robust security principles across the organisation.

• Minimum of 5 years of experience in platform engineering, infrastructure support, or a closely related enterprise-level role.
• Proven experience with virtualisation platforms such as Nutanix, VMware, Citrix, or Hyper-V, along with familiarity with Hyper-Converged Infrastructure (HCI).
• Solid understanding of networking concepts, including DNS, DHCP, VLANs, firewalls, and switching.
• Strong background in IT monitoring tools, incident management, performance tuning, and endpoint ecosystem management.
• Exceptional problem-solving abilities, clear communication skills for technical and non-technical stakeholders, and a proactive, adaptable mindset.
• Proficiency in automation and scripting using PowerShell, Python, Bash, Ansible, or Terraform.
• Deep technical expertise in managing Active Directory, MECM, and enterprise wireless networking.
• Working knowledge of on-premise Microsoft technologies such as Exchange, SharePoint, and SQL Server, or cloud platforms including AWS, Azure, or Oracle.
• Relevant industry certifications such as Nutanix, Microsoft, Red Hat, or ITIL.