Head of Technology & E-Commerce

Korn/Ferry International
Naples, United States of America
yesterday

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior

Job location

Naples, United States of America

Tech stack

Artificial Intelligence
Cloud Computing
Computer Security
Data Architecture
Data Integration
High-Level Architecture
Information Technology Operations
Korn Shell
Open Source Technology
Software Engineering
Systems Architecture
Cloud Platform System
Data Analytics
Data Management
Data Pipelines

Job description

We are partnering with a high-growth, highly entrepreneurial nationwide digital commerce and distribution business. Experiencing substantial year-over-year growth, the organization has established a market-leading position through a sophisticated hybrid commerce model that pairs seamless online convenience with high-touch, consultative sales execution.

Operating with a lean, agile culture, the organization values frugal, pragmatic decision-making, speed, and high personal accountability. The leadership team heavily leverages practical open-source technology, cloud ecosystems, and emerging AI tools to continually optimize the customer journey and maximize operational throughput.

This is an elite opportunity for a modern, technically fluent executive to serve as a vital thought partner to the CEO, own the global technology roadmap, and directly influence business trajectory., As the Head of Technology & E-Commerce, you will lead the overarching digital and enterprise technology strategy. This is not an administrative "armchair" executive role; it requires a hands-on technical operator who can balance high-level architecture and cross-functional business strategy with deep-dive technical execution.

You will manage a nimble internal engineering team, oversee cloud infrastructure, and take ownership of a lean, high-performing e-commerce tech stack. Your immediate priorities will center on architecting decoupled data pipelines, automating operational workflows with AI, transitioning outsourced dependencies in-house, and upgrading data analytics capabilities to supercharge lead conversion and sales enablement.

Key Responsibilities

  • Strategy & Architecture: Own and evolve the global technology roadmap, evaluating and optimizing systems architecture, data pipelines, and core cloud infrastructure.
  • E-Commerce Performance: Drive the evolution of the digital customer experience, ensuring maximum uptime, scalability, and seamless front-to-back integration.
  • Revenue Enablement: Partner closely with sales and marketing leadership to improve lead routing, conversion metrics, customer analytics, and revenue operations.
  • Practical Automation: Advance and implement practical, measurable AI and automation workflows across the business to accelerate operational execution.
  • Team Leadership: Foster a high-accountability, high-trust engineering culture, maximizing the talent of a tight-knit technical team while managing elite external vendor relationships.
  • Security & Infrastructure: Oversee all cloud environments, IT operations, and corporate cybersecurity strategies.

Requirements

  • Leadership Track Record: 8+ years of progressive technology leadership experience, ideally within fast-paced, growth-oriented businesses.
  • Roots in Engineering: A foundational background in software engineering, with strong, contemporary technical fluency, cloud environments, and data architecture.
  • E-Commerce Stack Mastery: Proven experience scaling robust enterprise e-commerce platforms and cloud frameworks (experience with open-source ecosystems is highly preferred).
  • Data & Integration Fluent: Demonstrated expertise in complex application integrations, CRM systems, customer-data platforms, and building decoupled data pipelines.
  • Business Acumen: Exceptional communication and executive presence, with a proven ability to translate complex code and architecture into clear financial and operational business outcomes.

Apply for this position