IT SOC Manager

The IT SOC Manager provides strategic and operational leadership, ensuring rapid detection and response to cyber threats while continuously improving people, process, and technology. This role partners closely withother teams in the information security organization as well as withIT, risk management, legal, privacy, and business leaders to protect the organization from evolving cyber risks., * Role is based inJacksonville, Florida, with interaction across global teams and time zones

• Participation in major incident response activities outside standard business hours may be required
• Rarely, travel may be required to support team engagement or leadership meetings, * Lead, mentor, and develop a geographically distributed SOC team, including analysts across multiple shifts and regions
• Drive a culture of accountability, continuous improvement, and operational excellence
• Define roles, skill sets, training paths, and career development plans for SOC staff
• Manage staffing models to support 24x7 operations

Security Operations

• Oversee daily SOC operations, including monitoring, triage, investigation, containment, and remediation of security incidents
• Ensure consistent execution of response playbooks and standard operating procedures
• Coordinate cross functional response efforts withDFIR,IT, legal, privacy, HR, and communications teams

Threat Detection & Monitoring

• Ensure effective use and continuous improvement of security tooling such as SIEM,XDR,NDR, and threat intelligence platforms
• Drive enhancements to detection use cases, alert, and automation
• Evaluate emerging threats and attacker techniques and translate intelligence into actionable detection strategies

Metrics, Reporting & Governance

• Define and track SOC KPIs and metrics (e.g., MTTD, MTTR, alert quality, coverage)
• Provide clear, concise reporting to executive leadership on SOC performance, risk posture, and incident trends
• Ensure SOC operations align with internal policies, regulatory requirements, and industry frameworks (e.g., NIST)

Strategy & Continuous Improvement

• Develop and execute a multiyear SOC maturity roadmap aligned to business and risk priorities
• Identify opportunities for process optimization, automation, and technology improvements
• Participate in vendor evaluation, tool selection, and budget planning related to SOC capabilities
• Support audits, tabletop exercises, and purple team activities

• Bachelor's degree in Information Security, Computer Science, or a related field, or equivalent practical experience
• 8+ years of experience in cybersecurity operations, incident response, or threat detection
• Experience managing security teams or leading SOC operations
• Hands on experience with enterprise security tools (SIEM, EDR/XDR,andthreat intelligence platforms)
• Strong understanding of attacker tactics, techniques, and procedures (TTPs)
• Proven ability to lead teams in high pressure, time sensitive environments
• Excellent communication skills with the ability to brief technical and non technical stakeholders

PREFERRED EXPERIENCE

• Experience operating a SOC in a large, complex, or regulated enterprise environment
• Relevant certifications such as CISSP, CISM, GCED, GCIH, or equivalent
• Familiarity with cloud security operations (AWS, Azure, GCP)
• Experience managing globally distributed or follow the sun SOC models
• Prior experience supporting executive level incident communications

Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com. Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. * California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. * Virginia residents may access our state specific policies here. * Residents of all other states may access our policies here. * Canadian residents may access our policies in English here and in French here. * Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (https://www.highspring.com/ai-use-notices/). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to