Implementation Manager

COMPONENT MANAGEMENT SOFTWARE INC
Denver, United States of America
yesterday

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior
Compensation
$ 60K

Job location

Remote
Denver, United States of America

Tech stack

Microsoft Excel
Artificial Intelligence
Big Data
Software as a Service
Machine Learning
Professional Services Automation

Job description

The Implementation Manager plays a critical role in supporting the onboarding of new customers onto our software platform. The role involves elements of project management, technical support as well as training. In addition to supporting the initial setup of new customers, Implementation Managers will also support major setup changes and overhauls. Implementation Managers must have strong communication skills, be self-motivated and driven to keep deadlines and help hold others accountable. Ideal candidates will have experience in roles related to software onboarding, training or technical support., Remote or Hybrid Mid level Mid level Fintech * Legal Tech * Software * Financial Services * Cybersecurity * Data Privacy Lead end-to-end implementation of Brand Protection services, coordinate cross-functional teams, manage project plans, risks, issues and change control, liaise with customers and senior stakeholders, and ensure on-time delivery to specification. Flywire

Implementation Manager

14 Days Ago Remote or Hybrid 90K-100K Annually Senior level 90K-100K Annually Senior level Fintech * Payments * Software Lead end-to-end implementations for mid-market and enterprise B2B clients, owning integrations, data mapping, sandbox testing, payment workflows, training, and post-go-live handoff while coordinating Sales, Client Success, and Solutions teams to deliver production payment solutions quickly. Top Skills: APIsHubspotIntacctJSONNetSuitePayment GatewaysQuickbooksSalesforceSftpSQLTokenizationWebhooks FourKites

Requirements

  • Minimum 3 years' experience in customer service or related role
  • Bachelor's degree preferred but not required
  • Excellent written and verbal communication skills
  • Attention and obsession for detail and accuracy
  • Proficient in Microsoft Excel
  • Effectively and efficiently solve problems ranging in difficulty
  • Demonstrated ability to manage multiple, simultaneous, and sometimes competing priorities
  • Availability to include some weekday evening hours
  • Availability to include some travel as needed, * 1-3 years software sales, account management, onboarding, training, and/or technical support experience
  • Experience working with Software as a Service (SaaS)
  • Experience working with Professional Services Automation Software (PSA)

Benefits & conditions

Posted Yesterday Remote Hiring Remotely in United States 50K-60K Annually Mid level Remote Hiring Remotely in United States 50K-60K Annually Mid level Manage onboarding of new customers to Campspot's SaaS platform, combining project management, technical support, and training. Support initial setups and major overhauls, coordinate timelines, communicate with stakeholders, solve issues, and handle some evening hours and travel. The summary above was generated by AI

Welcome to Campspot! Whether you are an avid camper, the occasional glamper, an expert RV-er, or new to the outdoors entirely, we're interested in working with you. Our team values diverse perspectives as we seek to create an easy-to-navigate and meaningful camping experience for everyone.

We hope you will consider joining our team! ALL human beings are welcome, and we are committed to helping you thrive here. We believe our team, as well as the outdoors, is for everyone., * Base salary: $50k-$60k, plus eligibility for bonus plan (up to 25% of salary)

  • Competitive benefits, including medical, dental, vision, life, and disability insurance options at affordable rates
  • 401(k) plan with employer match
  • Flexible and casual work environment: we offer flexible PTO and a remote-first workplace
  • Employee camping credit to encourage getting outdoors and experiencing our product!, 80K-120K Annually Mid level 80K-120K Annually Mid level Artificial Intelligence * Big Data * Logistics * Machine Learning * Software * Transportation Lead enterprise SaaS implementations for Global 1000 supply-chain customers. Serve as trusted advisor and project manager, develop roadmaps, coordinate internal and external stakeholders, run trainings and executive reviews, ensure adoption, and drive continuous improvement across implementation programs. Top Skills: FourkitesSaaS

What you need to know about the Colorado Tech Scene

With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.

Key Facts About Colorado Tech

  • Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
  • Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
  • Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
  • Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
  • Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute

About the company

Campspot is a motivated team of outdoor enthusiasts and software professionals with decades of experience in the campground and outdoor industry. We're looking to grow with people who embody our culture of learning, collaboration, and innovation. Today our portfolio includes two distinct but synergistic products: 1. Campspot Management Software is the leading provider of reservation management software and tools for campgrounds and RV parks. It revolutionized the industry through its proprietary technology, allowing park owners to increase revenue through its inventory optimization tool and site-lock capabilities. Learn more at https://software.campspot.com/ 2. The Campspot Marketplace (campspot.com and Campspot mobile app) is an online marketplace where travelers can find accommodations for their camping trips. Campspot's inventory is 100% bookable and includes robust filters to help travelers customize their travel experience.

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