Full Stack Development
Role details
Job location
Tech stack
Job description
- Will be supporting the App Support Team to assist with Password Resets and Workday.
- Collaborative - working with the customer they are supporting and the business partner so lots of communication.
- The queues that this team takes are incoming calls for ticket ques, password resets in active directory and some proprietary software for biller and family management in the centers.
- This person will be the primary source of technology assistance.
- Calls include - Password resets, network troubleshooting, anything all the way up to computer replacement.
- Utilize ServiceNow., System Configuration Full Stack Development Reliability Engineering Artificial Intelligence Business Transformation Telecommunications Networks Troubleshooting (Problem Solving) +0
Google IT Support Service Desk Technician TEKsystems Louisville, KY*On-Site Operations ServiceNow Phone Support Microsoft 365 Windows Phone Issue Tracking Customer Service Active Directory Technical Support Help Desk Support Business Valuation Microsoft Windows 10 Full Stack Development Artificial Intelligence Business Transformation Troubleshooting (Problem Solving) +0
Google IT Support IT Helpdesk Specialist - Remote TEKsystems Louisville, KY*Remote Operations Management Active Directory Help Desk Support Business Valuation Proprietary Software Full Stack Development Artificial Intelligence Network Troubleshooting Business Transformation
Requirements
- Must be open for any 8 hour shift between 5am to 5pm PST (8am to 8pm EST)
- 1-2+ years of previous tier 1 level helpdesk experience
- A+ or Google IT Certificate is a plus
- ServiceNow & Active Directory experience is preferred
- Previous remote experience is preferred
- Experience working in a collaborate environment in a diverse group of people
- Must have a high school diploma or equivalent, Data Entry Multitasking Team Oriented Detail Oriented Professionalism Problem Solving Technical Acumen Technical Support
Benefits & conditions
This is a Contract position based out of Louisville, KY. Pay and Benefits
The pay range for this position is $20.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type