Citrix Engineer

The Cloud & Citrix Engineer is responsible for designing, engineering, and operating the companies Citrix virtual application and desktop platforms across a hybrid infrastructure footprint that includes on-prem data centers, colocation facilities, and public cloud. This role focuses on advanced Citrix engineering, deep integration with Google Cloud Platform (GCP), and the underlying compute platforms including VMware, hyperconverged infrastructure (HCI), and Google Compute Engine (GCE) as a cloud-native hypervisor. The engineer serves as a senior technical escalation point and partners closely with architecture, cloud, network, and security teams to ensure scalable, secure, and highly available solutions., * Design, implement, and support Citrix DaaS/CVAD solutions across hybrid environments including on-prem and Google Cloud.

• Engineer and support Citrix core components including Delivery Controllers, StoreFront, Citrix Cloud Connectors, Machine Creation Services (MCS), Provisioning Services (PVS), and Workspace.
• Design, configure, and support NetScaler / ADC and gateway services for secure remote access, load balancing, traffic management, and SSL/TLS.
• Engineer and support virtualization platforms including VMware ESXi/vCenter that underpin Citrix and application workloads.
• Support hyperconverged infrastructure (HCI) platforms, including performance tuning, capacity planning, and lifecycle management.
• Engineer and operate cloud-native compute workloads using Google Compute Engine (GCE), including integration with networking, monitoring, and identity services.
• Lead root cause analysis for complex incidents spanning Citrix, compute, network, storage, and identity layers.
• Partner with architecture and engineering teams on platform roadmaps, standards, and modernization initiatives.
• Develop and maintain detailed technical documentation, designs, diagrams, runbooks, and operational standards.
• Mentor analysts and junior engineers; serve as an escalation point for complex infrastructure issues.
• Participate in ServiceNow incident, change, and problem management processes.
• Participate in scheduled after-hours and on-call rotation to support business-critical infrastructure services.
• Support maintenance activities, upgrades, patches, DR testing, and major incident response. Perform other duties as assigned.

• 5+ years of experience engineering and supporting Citrix Virtual Apps & Desktops (CVAD/DaaS) in large enterprise environments
• Strong hands-on experience with NetScaler / Citrix ADC administration, engineering, and secure remote access solutions
• Experience supporting hybrid infrastructure environments across on-premises data centers and public cloud platforms.
• Strong Google Cloud Platform (GCP) experience, including Compute Engine (GCE), networking, IAM, monitoring, and logging services.
• Hands-on experience with VMware virtualization (vCenter, ESXi) administration and support.
• Proven ability to troubleshoot complex issues across multiple infrastructure layers in high-availability production environments.

Nice to Have Skills & Experience

• Citrix certifications (CCP, CCE-V, NetScaler).
• VMware certifications (VCP-DCV or equivalent).
• Experience with automation, scripting, or infrastructure-as-code tools (Terraform, PowerShell, Python)

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.