Systems Administrator
Role details
Job location
Tech stack
Job description
Lead/Manage/Support: Perform software installations and upgrades to operating systems and layered software packages. Schedule installations and upgrades while maintaining compliance with established IT policies and procedures. -Collaborate: Troubleshoot, isolate, and resolve complex hardware and software issues involving applications, operating systems, hardware, or network infrastructure, working closely with team members and agency customers. -Drive: Monitor and tune systems for optimum performance levels, ensure data recoverability through managed backup and archive processes, and develop and promote standard operating procedures. -Utilize: Conduct routine hardware and software audits, manage IT system infrastructure, and maintain a comprehensive database/library of hardware and software configurations along with supporting documentation.
Responsibilities -Perform systems administration of desktop and server systems connected to local and wide-area networks, including desktop system management of account monitoring, security updates, and OS installations. -Provide support for IT systems' implementation, troubleshooting, and maintenance. -Ensure day-to-day operations, monitoring, and problem resolution for all client/server/storage/network/mobile devices. -Deliver Tier 1 and Tier 2 support, including problem identification, diagnosis, and resolution, while escalating complex issues. -Configure and manage operating systems, including UNIX and Windows, and install and maintain operating system and application software. -Enhance operating system performance and reliability by implementing upgrades and optimizing configurations. -Support hardware problem resolution and dispatch deployment, remaining actively involved in resolving major issues. -Integrate new technologies into existing systems, handling transitions and migrations effectively and efficiently.
Requirements
Windows, System administrator, Vmware, tier 2 support, active directory, Windows administration, Windows server *Education: * -Associate's Degree, experience: 7+ years of related experience. Bachelor's 5 years related experience Technical skills: -Advanced troubleshooting skills for IT systems and infrastructure. -Ability to provide detailed analysis and deliver feedback to agency management and customers regarding escalated tickets. -Comprehensive knowledge of managing IT infrastructure components, operating systems, and application software. -Required Certification(s): -Sec+ -Computing Environment certification: MSCA 2016, Microsoft Azure Administrator, or equivalent (must obtain full AZ104 Microsoft Azure Administrator Certification within 180 days from the start date). Experience Level Intermediate Level Job Type & LocationThis is a Contract position based out of Odenton, MD.
Benefits & conditions
Pay and BenefitsThe pay range for this position is $45.00 - $50.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
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Medical, dental & vision
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Critical Illness, Accident, and Hospital
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401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
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Life Insurance (Voluntary Life & AD&D for the employee and dependents)