AI/ML Contact Center Engineer

Amazon.com, Inc.
Phoenix, United States of America
8 days ago

Role details

Contract type
Temporary to permanent
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English

Job location

Phoenix, United States of America

Tech stack

Java
Automatic Call Distributor
Artificial Intelligence
Continuous Integration
Data Centers
Github
Python
Natural Language Processing
Google Cloud Platform
Api Design
Microservices

Job description

We are seeking a Construction Project Engineer with experience supporting the construction of ground-up hyperscale data centers. This is an excellent opportunity for someone lookin…

  • 19 hours ago

Requirements

We are seeking experienced Software Engineers with strong expertise in Python or Java development and hands-on experience building AI-powered Contact Center solutions. Must-Have Experience Strong development experience in Python and/or Java Experience with API development and Microservices Architecture Hands-on experience with AI/ML and Natural Language Processing (NLP) Experience working with GitHub, GitHub Actions, and CI/CD pipelines Experience with Five9 Contact Center Platform Experience with contact center call routing and orchestration Hands-on experience anyone of below with: Google Cloud Platform (GCP)

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