IT Infrastructure and Security Technician

We are recruiting on behalf of our client for an IT Infrastructure & Security Technician to support the day-to-day operation, maintenance and security of a busy and evolving IT environment., * Maintain and monitor IT infrastructure including networks, servers and user devices

• Support LAN, WAN, switches, Hyper-V, SAN and telephony systems

• Troubleshoot and resolve infrastructure and security incidents

• Assist with patching, updates and vulnerability remediation

• Support audit preparation including Cyber Essentials Plus, ISO 27001 and GDPR

• Maintain security controls, policies and documentation

• Assist with IT stock management and procurement

• Support security awareness and training tracking

• Work with wider teams to resolve incidents in line with SLAs

• Minimum 3 years' experience in an IT role

• Strong problem-solving and communication skills

• Willingness to learn and develop new technical skills

• Experience with helpdesk systems and ticketing tools

Desirable

• Knowledge of O365, Hyper-V, Meraki or endpoint management tools

• Understanding of cyber security frameworks and practices

• Relevant qualifications such as CompTIA Security+

• Company pension, Salary sacrifice holiday purchase, Long service awards, Flexitime, Employee assistance programme, Mental wellbeing programme. Life assurance, Vaccinations, Staff restaurant

Morgan Jones Limited acts as an employment agency. By applying, you accept the Terms & Conditions as well as the Privacy, Cookie, and Data Retention Policy, which can be found on our website.