Orchard IT Business Platforms Manager
Role details
Job location
Tech stack
Job description
You will be responsible for end-to-end delivery of enterprise projects and full lifecycle management of business-critical applications, while also overseeing IT governance, vendor and contract management, quality systems, and global operational support across a regulated environment. This role serves as an IT Business Partner and application owner, coordinating across Quality, Regulatory, Finance, and Business teams, supporting both strategic initiatives and day-to-day operational continuity, * Serve as primary business partner and application owner for assigned applications, currently: Veeva Vault, NetSuite, Box Enterprise (including Box Relay and Box Shuttle), Bio Render, Smartsheet, Trello, Amici
- Act as IT SME for Change Control Review Board
- Own IT contract portfolio, including: Application renewals, Vendor negotiations, Cost management and optimisation
- Lead end-to-end delivery of cross-functional projects across business operations, regulatory, and enterprise technology initiatives
- Oversee global website management and support
- Develop, maintain, and manage training materials and programs
- Support user adoption, onboarding, and compliance training across systems
- Provide ongoing operational support across enterprise systems and business processes
Requirements
- University degree in computer science, information systems, business systems, data management, or a related discipline
- Relevant experience in IT business partnering, enterprise application management, project delivery, or business systems support within a regulated environment
- Experience managing business-critical applications
- Experience delivering cross-functional IT projects, managing plans, risks, dependencies, stakeholders, and communications
- Strong business engagement skills, with experience working across Quality, Regulatory, Finance, and operational business teams
- Understanding of IT governance, change control, documentation, validation-aligned processes, and compliance expectations across GxP and non-GxP systems