IT Systems Engineer (Infrastructure & Security)

We're looking for an experienced IT Systems Engineer (Infrastructure & Security) who enjoys solving problems, improving infrastructure and helping shape our cyber security strategy.

Working closely with our external IT providers and internal engineering teams, you'll play an important role in maintaining and developing our IT infrastructure while ensuring our systems remain secure, resilient and fit for the future.

This is a varied, hands-on role where no two days are the same. You'll support business-critical systems, contribute to infrastructure projects and help strengthen the organisation's cyber security posture.

You'll work closely with our Software Team to support network architecture, configure and maintain test rigs, provide 2nd line technical support and liaise with our external IT providers to ensure the smooth running of our technology environment. You'll also play a key role in troubleshooting infrastructure and networking issues, supporting Microsoft Azure cloud services, maintaining our IT asset database and managing Windows Defender, SIEM tools and wired and wireless network infrastructure to help keep our systems secure and resilient., * Work with the Software Team to support and develop network architecture.

• Configure and maintain hardware test rigs.
• Liaise with and manage external IT service providers.
• Provide 2nd line IT support to colleagues across the business.
• Support cyber security initiatives and security best practice.
• Troubleshoot and resolve infrastructure and networking issues.
• Assist with maintaining the IT asset management database.
• Support Microsoft Azure cloud services.
• Manage Windows Defender security solutions.
• Monitor and investigate alerts using Security Information & Event Management (SIEM) tools.
• Support and maintain wired and wireless network infrastructure.

You'll ideally have experience with:

• Microsoft Windows Server
• Microsoft 365
• Active Directory
• Microsoft Azure
• Networking and Wi-Fi infrastructure
• Windows Defender
• Cyber Security principles
• SIEM tools
• IT troubleshooting and fault finding
• Working with third-party IT providers

We're looking for someone who is proactive, enjoys problem solving and is passionate about infrastructure, security and delivering excellent IT support. If you don't meet every requirement but have relevant experience and a willingness to learn, we'd still love to hear from you.

Pulled from the full job description

• Annual leave
• Life insurance
• Free parking
• On-site parking, * Competitive salary (dependent on experience)
• 25 days annual leave plus Bank Holidays
• Three-month probation period (office based), followed by eligibility to join our Home Working Policy
• Modern offices with free on-site parking
• Staff Rewards Scheme
• Health Cash Plan
• Life Insurance
• Supportive and collaborative team environment
• Opportunities for professional development and career progression
• The opportunity to work on varied technologies and projects within a growing business

KeTech Systems is one of the UK's leading suppliers of Passenger & Customer Information Systems to the rail industry. Our systems support millions of passenger journeys every year across the UK., At KeTech, we believe our people are our greatest asset. We pride ourselves on creating a supportive, collaborative and forward-thinking working environment where everyone's contribution is valued. You'll be joining a growing business where you'll have the opportunity to develop your skills and work with modern technologies that make a real difference to the rail industry. We encourage innovation, support professional development and believe in recognising and rewarding the people who help drive our success.