Manager, Software Development & Engineering

• Lead all aspects of Development on Distributed applications and OpenText Exstream based customer communications management platforms.
• Executing - Build and release coordination, deployment tactics, and issue management.
• Process Improvement/Automation - Tool/feature adoption and improvements, process automation and innovation.
• Risk Assessment - Code review and approval processes, scope management, and delivery quality.
• Coordination with Product managers and stakeholders for technical solutions to support the Product roadmap
• Lead and provide technical guidance to geographically dispersed tech team to design and deliver solutions
• Design scalable solutions for ultra high-volume applications

• Develops solutions and coordinates with teams to enhance application support
• Enhances processes to ensure legal and ethical data compliance
• Current experience working with Schwab processes and procedures
• Innovates solutions that strengthen incident response and mitigate outcomes
• Generates effective QA testing solutions that boost operational performance and product integrity
• Enhances business outcomes by partnering with teams to organize and prioritize requirements
• Develops software solutions that align with design principles and business objectives
• Optimizes software development testing and verification to enhance component reliability and address operational problems
• Leads packaging and orchestration to efficiently deliver software deployments
• Delivers scalable, business-aligned system design solutions through predictive or adaptive approaches
• Demonstrated exposure to, or hands-on experience with, GenAI coding assistants used across day-to-day engineering workflows in the SDLC-implementation, refactoring, unit testing, regression support, code reviews, scripting/automation, troubleshooting, and documentation-while applying engineering judgment and validation.
• Practical familiarity with tools such as GitHub Copilot or Claude Code is expected.
• Uses AI assistance for common dev tasks (code suggestions, test generation, review support, automation scripts, troubleshooting) with clear ownership for correctness and quality.

Agentic-Proficient Skills:

• Familiar with agentic workflows, spec-driven development (translating low-level design artifacts such as class structures, API contracts, and data models into structured specs that guide AI-assisted implementation)

• Experience designing and managing AI agents that execute multi-step software delivery workflows.

• Ability to integrate agents with engineering tools (Git, CI/CD, issue trackers, test frameworks, cloud platforms).

• Skill in defining guardrails, approvals, and escalation paths for safe autonomous execution.

• Ability to monitor agent outcomes, handle exceptions, and continuously improve reliability.

• Experience measuring agent effectiveness using engineering KPIs such as lead time, defect rate, and deployment success.

• Applies analytical thinking to abstract factors, guides outcomes, and sets priorities

• Consistently maintains clear, open communication to enhance collaboration with others

• Leverages industry expertise to guide strategy and guide team members in industry and marketplace dynamics

• Encourages independent problem-solving and decision-making

• Anticipates reactions from individuals and groups in situations and plans accordingly

• Seeks new methods or technologies to enhance work outcomes

• Influences improvements in efficiency and effectiveness within a function

• Adapts oral communication to engage diverse stakeholders and inspire action

• Earns trust through ethical decisions and deep subject matter knowledge

• Uses storytelling, data, and emotion to persuade diverse audiences

• Leads activities, implements goal-setting strategies, and resolves a wide range of issues

• Analyzes trends and recommends strategies to sustain the firm's competitive advantage

We offer a competitive benefits package that takes care of the whole you - both today and in the future:

• 401(k) with company match and Employee stock purchase plan
• Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
• Paid parental leave and family building benefits
• Tuition reimbursement
• Health, dental, and vision insurance

At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together., At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.