BI Engineer

• Lead the design, development, and governance of enterprise Tableau dashboards and workbooks, including the overall lifecycle management of dashboards and Tableau workbooks
• Define and enforce Tableau development standards, naming conventions, performance optimization practices, and reusable template frameworks
• Architect scalable data source connections, published data sources, and extract strategies to ensure reliability and performance in the AWS-hosted environment
• Conduct peer code and design reviews, ensuring quality and consistency across the development team
• Evaluate and drive adoption of new Tableau features (e.g., Tableau Pulse, dynamic parameters, Einstein analytics integration) aligned to roadmap
• Own L2/L3 support escalations for complex Tableau incidents including performance degradation, data discrepancies, and environment issues
• Lead larger enhancement delivery end-to-end from requirements through deployment, managing scope, timeline, and stakeholder expectations
• Drive reduction of high-volume manual work (dataset refreshes, extract modifications, report distribution) through automation and self-service enablement
• Maintain and improve the ServiceNow backlog, ensuring accurate classification, prioritization, and throughput reporting
• Proactively communicate backlog status, delivery timelines, and capacity constraints to stakeholders and leadership
• Support CSAT measurement and improvement by owning stakeholder satisfaction within the Tableau delivery domain
• Mentor and coach junior/mid-level BI Engineers, conducting knowledge transfer sessions and supporting skills growth
• Maintain comprehensive documentation including runbooks, design standards, onboarding guides, and operational playbooks
• Lead workload rationalization efforts - identifying dashboards and workbooks that are candidates for consolidation, retirement, or self-service migration

• Minimum degree required: Bachelor's degree in Engineering, Statistics, Mathematics, Computer Science, Data Science, Economics, or a related quantitative field
• 6-12 years of enterprise Tableau development experience, including complex calculated fields, LOD expressions, table calculations, and set actions
• Advanced SQL proficiency (IBM DB2 and/or SQL Server strongly preferred) for data modeling, performance tuning, and custom queries
• Experience managing Tableau Server or Tableau Cloud administration - including permissions, extract schedules, subscriptions, and site management
• Strong understanding of data modeling principles, star/snowflake schemas, and enterprise data warehouse concepts
• Proven ability to lead stakeholder engagements, gather requirements, and deliver analytics solutions in regulated environments
• Experience operating within ITSM frameworks (ServiceNow or equivalent) for intake, prioritization, and delivery tracking

Preferred Qualifications:

• Tableau Certified Data Analyst or Tableau Certified Architect/Server Administrator certification
• Healthcare analytics experience supporting health plan (PHP), delivery system (PDS/PMG), clinical quality, or population health domains
• Hands-on experience in AWS-hosted analytics environments, including Redshift, S3-based data lakes, or AWS Glue integration with Tableau
• Familiarity with BusinessObjects (BoBJ), SAS, or IBM DataStage as part of a broader enterprise analytics ecosystem
• Experience leading or participating in analytics platform modernization (e.g., migration from on-prem to cloud BI platforms)
• Exposure to self-service analytics frameworks, data literacy programs, or end-user enablement initiatives at enterprise scale
• Knowledge of HIPAA, HITRUST, or other healthcare regulatory compliance requirements related to data access and reporting

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

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