Jr Systems Administrator

Insight Global
Cleveland, United States of America
4 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Junior

Job location

Cleveland, United States of America

Tech stack

Microsoft Windows
Microsoft Active Directory
Complex Networks
Computer Networks
Desktop Computing
Hyper-V
Virtual Private Networks (VPN)
Windows Server
Networking Basics
Routing
Server Administration
TCP/IP
Virtualization Technology
Wi-Fi Technology
Veeam
VMware

Job description

We're looking for a motivated, hands-on Junior/Mid-Level System Administrator to support day-to-day infrastructure operations across a predominantly Windows-based environment. This role will work closely with a Senior System Administrator / Team Lead, gaining exposure across servers, virtualization, backups, endpoints, and basic networking.

This is an ideal opportunity for someone coming from a service desk or junior infrastructure background who wants to grow into a broader systems role and take on more responsibility over time.

Infrastructure & Systems Support

  • Support day-to-day administration of Windows Server environments

  • Assist with Active Directory user, group, and GPO management

  • Perform routine server tasks including patching, monitoring, and troubleshooting

  • Support virtualized environments (Hyper-V and/or VMware)

  • Assist with backup operations using tools such as Veeam, including monitoring job success and assisting with restores

  • Help maintain endpoint environments, including Windows 11 desktops and basic macOS administration

Support endpoint and device management activities (imaging, provisioning, troubleshooting)

Networking & Connectivity (Secondary Support)

  • Provide basic support for routing and switching, Wi-Fi connectivity, VPN connectivity issues (with guidance from the senior admin)

  • Escalate complex network or firewall issues to the Senior System Administrator while supporting diagnostics and documentation

Requirements

Experience in a Windows-based IT environment

  • Hands-on familiarity with Windows Server administration

Active Directory basics, Virtualization fundamentals (Hyper-V or VMware), Backup concepts (Veeam exposure strongly preferred)

  • Experience supporting desktops/endpoints, ideally Windows 10/11

  • Basic understanding of networking concepts (TCP/IP, routing, switching), Wi-Fi fundamentals

  • Exposure to or familiarity with video conferencing systems (e.g., Polycom) is beneficial

  • Previous experience in Service Desk, Desktop Support, or Junior Infrastructure roles

  • Strong desire to move beyond support into infrastructure and systems administration

  • Comfortable learning on the job in a hands-on environment

Personal Attributes

  • High energy and proactive mindset

Strong work ethic and willingness to learn

  • Takes ownership of problems rather than just escalating them

  • Positive attitude - trainability and motivation are valued over perfect skill alignment

  • Able to work calmly and methodically in production environments

  • Comfortable working under the guidance of a senior technical lead

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