IT Systems Specialist (On-site - Pelican Rapids and Mahnomen)

Lake Region Electric Cooperative is seeking an IT Systems Specialist to join our team. This is an on-site position that provides hands-on technology support across our Cooperative locations, with regular time spent in both Pelican Rapids and Mahnomen. As our Shared Services model continues to grow, this role may also provide support to additional participating organizations and locations.

If you enjoy solving technical challenges, working directly with people, and making a meaningful impact every day, this position offers a unique opportunity to support the technology that keeps our employees productive and our Cooperative operating efficiently. Every day is different-from helping a coworker resolve a technology issue to supporting enterprise systems, participating in technology projects, and contributing to continuous improvement initiatives.

You'll be part of a collaborative team where customer service, problem-solving, and continuous learning are valued just as much as technical expertise.

What You'll Do

As our IT Systems Specialist, you'll:

• Provide in-person and remote technical support for computers, mobile devices, printers, phones, and other technology resources.
• Troubleshoot hardware, software, networking, and technology issues while delivering outstanding customer service.
• Support Microsoft 365, Active Directory, business applications, and enterprise technology systems.
• Assist with hardware deployments, software upgrades, system documentation, and technology lifecycle management.
• Support cybersecurity awareness, technology compliance, and business continuity efforts.
• Coordinate with technology vendors and partners to resolve issues and implement solutions.
• Participate in technology projects and continuous improvement initiatives that enhance operational efficiency and employee productivity.

We're seeking someone who enjoys technology and helping others succeed.

Qualified candidates will have:

• A combination of education and experience equivalent to four (4) years in information technology, computer systems, networking, or a related field.
• Experience providing end-user technical support and troubleshooting hardware, software, and connectivity issues.
• Working knowledge of Microsoft 365, Windows operating systems, networking concepts, and enterprise technology environments.
• Strong analytical and problem-solving skills.
• Excellent communication and customer service abilities.
• A commitment to continuous learning and staying current with evolving technology. Industry certifications such as Microsoft, CompTIA, Cisco, or related certifications are a plus but are not required.

Pulled from the full job description

• Tuition reimbursement
• Parental leave
• 401(k)
• Health insurance
• Retirement plan
• 401(k) matching
• Paid time off, This position will remain open for 30 days or until filled; however, applicants are encouraged to submit their applications as soon as possible as the review process will begin right away. Apply and view a full position description by visiting our website at www.lrec.coop.

LREC offers a generous compensation package including fully paid single coverage health insurance premium, company 401k match and substantial paid time off, including front loading accrual. The starting pay range for this position $32.00 - $35.00 per hour. Job offer rates are based on qualifications, certifications, directly related experience, and demonstrated technical competencies.

Questions regarding the position can be directed to HR@lrec.coop.

Lake Region Electric Cooperative is an Equal Opportunity Employer.

Job Type: Full-time

Pay: $32.00 - $35.00 per hour, * 401(k)

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Tuition reimbursement
• Vision insurance

At Lake Region Electric Cooperative, technology plays an essential role in serving more than 30,000 members across west-central Minnesota. Our IT team supports not only the Cooperative, but also partner organizations through our Shared Services model, providing a wide variety of technical challenges and opportunities for professional growth.