IT Operations Specialist

• Shadow and document live operational workflows, dependencies, and system interactions
• Map technical processes and identify bottlenecks or inefficiencies
• Coordinate with cross-functional teams including Ops, DevOps, Infrastructure, and Engineering to streamline workflows
• Draft clear process documentation and provide improvement recommendations
• Communicate findings effectively to both technical and non-technical stakeholders

• Strong technical documentation and analytical capabilities
• Excellent communication and interpersonal skills
• Hands-on experience in at least two of the following areas: Windows workstation support, real-time operations or command-center environments, TCP/IP networking, or systems administration
• Experience in NOC/SOC/Operations Center or equivalent 24x7 support environment is preferred
• Familiarity with monitoring tools, cloud diagnostics, or automation platforms is a plus

• Opportunity to work in a fast-paced, mission-critical environment supporting real-time systems
• Engagement in impactful technical operations that enhance organizational efficiency
• Collaborative work environment with cross-team interaction
• On-site role in a secure facility in Foster City, CA
• Potential for professional growth and skill development in a dynamic setting

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells. ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.