Manager, Digital Insights & Analytics

• Lead the delivery of ecommerce analytics, reporting, dashboards, and self-service views that monitor customer behavior, funnel performance, conversion rate, and other key ecommerce KPIs.

• Lead, coach, and develop a team across UXR and analytics; serve as a hands-on player-coach to improve analytical rigor, research quality, prioritization, and storytelling.

• Own the measurement and reporting strategy for the conversion rate optimization program, including post-test analysis, readout quality, interpretation of results, and actionable recommendations.

• Collaborate with cross-functional teams to provide insights, analysis, and recommendations that optimize digital experiences and improve business outcomes.

• Also responsible for other duties/projects as assigned by business management as needed

• Bachelor's Degree plus 3 years of related work experience OR advanced degree with 1 year of related work experience OR combination of education and experience deemed equivalent (Required)

• Acceptable areas of study include Data Analysis, Data Science, Decision Science or related field (Preferred)

• 4-7 years Solving analytical problems using quantitative approaches, Reporting & analyzing performance & data visualization (Tableau, Power BI, etc.)

• 4-7 years of experience in advanced analytics, which includes SQL analysis of complex datasets, competitive analysis, quantitative analysis & research (Preferred)

• 4-7 years of experience supporting ecommerce, digital product, marketing analytics, CRO, and/or customer behavior analysis.

• 2+ years of experience managing a team of analytics or finance professionals (Preferred)

• Telecommunication experience (Preferred)

Knowledge, Skills and Abilities:

• A/B Testing Methodology & Analysis (Required)

• Advanced Analytics ( Required)

• Analytical Thinking (Required)

• Business Acumen (Required)

• Coaching (Required)

• Digital Analytics : Experience using platforms such as Amplitude, ContentSquare, Adobe Analytics or similar tools (Required)

• Dashboard Development (Required)

• Data Analysis (Required)

• Data Storytelling (Required)

• Executive Presence (Required)

• Financial Modeling (Required)

• People Management (Required)

• Project Management (Required)

• Stakeholder Management (Required)

• Strategic Thinking (Required)

• At least 18 years of age

• Legally authorized to work in the United States

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!, DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No

Base Pay Range: $99,700 - $179,800

Corporate Bonus Target: 15%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.