Systems Administrator, Advanced

C. Deliverables/Tasks The Systems Administrator key deliverables include, but are not limited to, the following:

• Administering and maintaining SharePoint Online, and related Microsoft 365 collaboration services, including configuration, permissions, site structures, and integrations.
• Ensuring secure and compliant access to enterprise information by managing security groups, sharing policies, and platform governance standards.
• Administering Microsoft Purview solutions, including data classification, sensitivity labels, data loss prevention (DLP), retention policies, and compliance alerts.
• Monitoring and analyzing data protection events, audit logs, and policy violations.
• Coordinating remediation with business and security teams.
• Supporting the design and implementation of data governance frameworks, content lifecycle processes, and compliance controls.
• Conducting periodic audits of permissions, data access, and compliance posture to ensure adherence to organizational policies and regulatory requirements.
• Providing Tier 2/3 support for collaboration and information governance platforms, resolving complex technical and security related issues.
• Developing documentation, governance materials, and training resources for users, site owners, and business units.
• Participating in planning and executing platform upgrades, migrations, and modernization initiatives.
• Ensuring systems operate efficiently and securely by monitoring performance, capacity, and service health across collaboration and governance platforms.

Note: The staff augmentation consultants are required to be off the week of Christmas and New Year unless services are required with prior approval from division leadership. Please ensure that your candidates are aware of this prior to submitting them for this proposal.

The Department is seeking a Systems Administrator professional with the following minimum qualifications (these qualifications must be clearly stated on the resume and verifiable via reference checks):

• Bachelor of Science/Arts degree in Computer Science, Information Systems or related field. Related work experience will be considered.
• Minimum five years of IT work experience in systems administration, collaboration platforms, information governance, or security/compliance technologies.
• Minimum five years of experience working across multiple IT and business functions, including security, compliance, legal, and records management.
• Minimum three years of experience defining procedures for monitoring, evaluating, diagnosing and establishing work plans to resolve system issues.
• Minimum three years of troubleshooting for complex hardware, software and network problems.
• Ability to work on multiple projects as a project team member, project leader, and coach more junior technical staff.
• Experience with the administration, configuration, security, and governance of the organization's SharePoint Online content services, and Microsoft Purview.