Director Infrastructure Resiliency Engineering

Being a member of Enterprise Product & Platofrm Engineering team, this senior leadership role is responsible for leading a cross-disciplinary SWAT engineering function focused on resolving complex infrastructure challenges, improving enterprise resiliency, and driving cross-domain technical strategy across distributed, cloud, and network platforms. Hybrid technical leadership role requiring engagement across engineering teams, incident response calls, and enterprise architecture forums.

Your Primary Responsibilities:

• Lead enterprise-wide triage and resolution of critical infrastructure incidents.
• Drive root cause analysis (RCA) and failure mode analysis (FMEA).
• Define and implement resiliency strategies and DR/OR validation.
• Provide cross-domain consulting across cloud, network, middleware, and compute.
• Establish deep debugging practices across Linux, Windows, and cloud environments.
• Develop and lead a SWAT engineering organization.
• Define strategic and tactical remediation roadmaps.
• Build and manage a high-performing SWAT team of senior engineers.
• Mentor and develop cross-domain technical expertise.
• Lead incident bridges and executive escalations.
• Foster a culture of rapid response, accountability, and engineering excellence.

• Min 10 years of relevant experience
• Bachelors' Degree and/or equivalent experience

Talents Needed for Success:

• 10+ years of infrastructure engineering experience.
• Deep expertise in Linux and Windows platforms.
• Strong experience with AWS and Azure cloud services.
• Advanced networking (TCP/IP, DNS, routing, load balancing).
• Proven experience debugging complex systems and environments.
• Experience leading high-severity incident response.
• Financial services industry experience.
• Hybrid cloud and mainframe exposure.
• Experience with DR, resiliency, and cyber recovery strategies.
• Familiarity with failure mode analysis and testing frameworks.

Core Competencies:

• Technical Leadership
• Problem Solving & Debugging
• Resiliency Engineering
• Cross-Functional Collaboration
• Decision Making Under Pressure
• Communication & Executive Presence

Full time

Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.

Pay and Benefits:

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

With over 50 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry. From 20 locations around the world, DTCC, through its subsidiaries, automates, centralizes, and standardizes the processing of financial transactions, mitigating risk, increasing transparency, enhancing performance and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. Industry owned and governed, the firm innovates purposefully, simplifying the complexities of clearing, settlement, asset servicing, transaction processing, trade reporting and data services across asset classes, bringing enhanced resilience and soundness to existing financial markets while advancing the digital asset ecosystem. In 2024, DTCC's subsidiaries processed securities transactions valued at U.S. $3.7 quadrillion and its depository subsidiary provided custody and asset servicing for securities issues from over 150 countries and territories valued at U.S. $99 trillion. DTCC's Global Trade Repository service, through locally registered, licensed, or approved trade repositories, processes more than 25 billion messages annually. To learn more, please visit us at www.dtcc.com or connect with us on LinkedIn, X, YouTube, Facebook and Instagram. DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you'll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It's the chance to make a difference at a company that's truly one of a kind.