Application Technician

Willcox Matthews
Novi, United States of America
7 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English, Italian, Spanish
Experience level
Intermediate
Compensation
$ 73K

Job location

Novi, United States of America

Tech stack

AutoCAD
SolidWorks (CAD)
Microsoft Office
Solid Edge
3d Solid and Surface Modeling

Job description

Our client, a leading metal manufacturer in Novi, MI, is hiring an Applications Technician with hands-on experience in Tube Bending, Wire Bending, and/or End Forming. This role is customer-facing, technical, and travel-heavy-ideal for someone who enjoys problem-solving, machine set-ups, and supporting customers across the U.S.

What You'll Do

  • Develop and validate customer parts; create & optimize part programs
  • Install, set up, and program machines & tooling
  • Perform machine installations at customer sites
  • Support customers during and after the sales process
  • Troubleshoot minor technical issues during commissioning & validation
  • Review customer drawings for feasibility
  • Collaborate with Pre-Sales & Sales teams on features/accessories
  • Conduct customer run-off acceptance tests (training provided)
  • Install/remove machine components per sales order
  • Deliver customer training on Tube & Wire Forming products
  • Maintain strong customer relationships and provide outstanding service
  • Follow all safety protocols
  • Travel 75-100% nationally

Requirements

  • 2+ years in Tube Bending, Wire Bending, or End Forming
  • Strong mechanical & electrical aptitude
  • Ability to read technical drawings & manuals
  • Experience with 2D/3D design software (SolidWorks, SolidEdge, AutoCAD) - plus
  • Understanding of GD&T - plus
  • Clean driving record (no major violations in 7 years)
  • Excellent communication, problem-solving & time-management skills
  • Highly organized; able to work independently
  • Proficient with Microsoft Office
  • Italian or Spanish fluency - preferred but not required

Benefits & conditions

Pulled from the full job description

  • Professional development assistance
  • 401(k)
  • Health insurance
  • Paid time off
  • Vision insurance
  • Dental insurance
  • Paid holidays, * $30-$35/hr
  • Medical, Dental, Vision
  • 401K
  • PTO & Paid Holidays
  • Additional benefits available

Schedule

  • Monday-Friday
  • ASAP start
  • Direct Hire, * 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Professional development assistance
  • Vision insurance

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