Intelligent Transit Systems Technician

Under direction, responsible for the installation, troubleshooting, maintenance, salvage, and inventory of the Intelligent Transit System (ITS) vehicular hardware and software., Monitor and maintain the Intelligent Transit System (ITS), Computer-Aided Dispatch (CAD), and Automatic Vehicle Location (AVL) equipment and software. Involves: Installing, maintaining, programming, and repairing vehicle logic units and data terminals on revenue-generating and non-revenue fleets. Overseeing the installation and upkeep of automated passenger counters, public address systems, LED signage, LTE cellular devices, GPS location systems, and mobile voice and data radios. Manage the antenna and coax assemblies and oversee the installation and maintenance of video surveillance systems across the fleet. Maintain comprehensive inventory records of all proprietary CAD/AVL hardware and related general hardware components. Follow standardized procedures for warranty claims, returns, tracking, and receipt of proprietary hardware to ensure proper documentation and accountability. Assist with the procurement process for both proprietary and general new equipment, which includes various miscellaneous hardware components. Oversee configurations of proprietary CAD/AVL mobile software, ensuring proper management and timely upgrades. Utilize proprietary back-end software applications to monitor system performance and troubleshoot hardware issues effectively. Keep detailed documentation of all activities related to installation, salvage, troubleshooting, and repair efforts to maintain comprehensive records. Follow standardized procedures for bench testing equipment reported as faulty to diagnose and verify issues. Act as a technical liaison between departments, providing expert assistance and support for systems integrated with CVT technology, ensuring smooth communication and resolution of technical challenges. Conduct regular trend analysis to identify and resolve recurring issues, ensuring continuous improvement. Provide IT support and assistance to other Sun Metro divisions to enhance overall operational efficiency and align with Sun Metro's strategic goals and mission-critical objectives.

General Information

Important Note: The required Supplemental Questions and answers are considered an examination component and will generate a score., Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received. Please note: Applicants with foreign diplomas, transcripts, and degrees must have all documents translated and evaluated by an agency of the National Association of Credential Evaluation Services (NACES) prior to submitting them to the Human Resources Department. Please visit www.naces.org/members for more information. A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as "See résumé" are not acceptable and will result in the application being considered incomplete. To qualify for this position, required education, experience, knowledge and skills must be clearly stated on your application's employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position. Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position.

Education and Experience: High School Diploma or GED, or higher and three (3) years of experience in the installation, maintenance, troubleshooting, and repair of electronic, communication, or technology-based systems. Licenses and Certifications: Valid Texas Class "C" Driver's License or equivalent from another state by the date of appointment. Special Requirements: Positions requiring a CDL or positions of a "safety-sensitive nature" will be subject to drug and alcohol testing in accordance with federal regulations.