Sr. Analyst, Customer Collaboration
Role details
Job location
Tech stack
Job description
Provide a supply chain leader to partner with the supply chains of strategic, cross-business unit customers to improve service levels through direct contact and data exchange., * Directly interface with strategic customers on forecast and supply.
- Resolve supply-related issues for products.
- Improve service and customer supply scorecard ratings.
- Work with the customer to improve supply costs and inventory turns.
- Plays a key role in new product launches from concept to completion.
- Interface weekly with customers to understand forecast changes, service and supply constraints, and communicate throughout the Novolex organization.
- Analyzes past and present sales and trends to anticipate needs and prevent constraints.
- Resolve new business opportunities for products.
- Resolve production, packaging, and procurement issues that interrupt Novolex's ability to supply product.
Requirements
- BA/BS required with emphasis in sales, planning, or operations management preferred
- 5+ years of sales, business, or supply chain experience
- Experience working with Food Service Distribution Broadliners (Sysco, GFS, USF, Ed Don, etc.) a plus
- Ability to establish and maintain direct customer relationships
- Ability to organize and manage multiple projects simultaneously
- Ability to work independently
- Strong oral and written communication skills
- Strong analytical and financial skills
- Strong computer literacy - SAP, JDA, and Microsoft Office preferred
Benefits & conditions
A reasonable estimate of the current range is $83,000 - $139,000 + bonus + benefits. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by job-related skills, experience, and relevant education or training. At Novolex, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.
The benefits for this role include 401(k) plan with company match, comprehensive medical, dental, and vision insurance, flexible spending and health savings accounts, paid vacation, and sick days, paid parental leave, paid holidays and wellness program
#INDSalaried, With safety as our top priority and a commitment to employee well-being an important focus, we offer comprehensive and competitive benefits that include medical, dental and vision insurance as well as a variety of other well-being resources focused on mental, physical and financial health. Specific benefits and well-being programs may vary depending on where you work.
Community Engagement
At Novolex, giving back to the local communities that support us is important. Our Focused Giving Program prioritizes support for organizations whose missions promote sustainability initiatives or address food and hunger needs. We also encourage facility level support of activities in the communities where our employees live and work.
Training and Development
We offer constant opportunities for advancement. From skills development to advanced education programs, training and development programs and courses are available through MyLearning. Programs include company and industry training curricula, support for formal education through the Tuition Reimbursement Program (Non-Union), and a Learning Management System that supports and enhances employee skills at all levels of the organization.