SRE Production Support Engineer

• Expert in at least one technology and design technique as well as experience working across large environments with multiple operating systems/infrastructure for large-scale programs (e.g., Expert Engineers) starting to be firm-wide resources working on projects across Client
• Is multi-skilled with expertise across software development lifecycle and toolset
• May be recognized as a leader in Agile and cultivating teams working in Agile frameworks
• Sought out as coach for at least one technical skill
• Strong understanding of techniques such as Continuous Integration, Continuous Delivery, Test Driven Development, Cloud Development, resiliency, security
• Stays abreast of cutting-edge technologies/trends and uses experience to influence application of those technologies/trends to support the business; may give speeches and outside the firm, writes articles

Roles and Responsibilities:

• Executes standard software solutions, design, development, and technical troubleshooting
• Writes secure and high-quality code using the syntax of at least one programming language with limited guidance
• Designs, develops, codes, and troubleshoots with consideration of upstream and downstream systems and technical implications
• Applies knowledge of tools within the Software Development Life Cycle toolchain to improve the value realized by automation
• Applies technical troubleshooting to break down solutions and solve technical problems of basic complexity
• Gathers, analyzes, and draws conclusions from large, diverse data sets to identify problems and contribute to decision-making in service of secure, stable application development
• Learns and applies system processes, methodologies, and skills for the development of secure, stable code and systems
• Adds to team culture of diversity, equity, inclusion, and respect

• Looking for a strong individual contributor, not someone who simply follows instructions.

• Candidate should have a Software Engineering background, with a strong focus on production environments and application reliability.

• This is not a traditional support or operations role., * Solid understanding of Site Reliability Engineering (SRE) principles.

• Experience managing and maintaining production applications ("care and feeding" of applications).

• Ability to review and manage production backlogs.

• Production-focused mindset with experience in reliability, stability, and operational excellence.

• Understanding of how applications are deployed, monitored, and maintained.

• Strong proficiency in Java coding and scripting Python, Shell Scripting

• Good understanding of DevOps concepts and practices.

• Familiarity with .NET applications is beneficial.

• Experience with any major cloud platform is acceptable, including:

• AWS

• Azure

• Google Cloud Platform (GCP)

• IBM Cloud

• Dell Technologies Cloud

• The specific cloud platform is less important than understanding how applications are deployed, managed, and operated in a cloud environment., * Formal training or certification in software engineering /Site Reliability Engineering concepts and 6 plus years of applied experience.

• Hands-on practical experience in system design, application development, testing, and operational stability

• Exposure to product engineering or production/Platform support activities with a good understanding on scalability, security, and reliability.

• Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages

• Demonstrable ability to code in one or more languages

• Experience across the whole Software Development Life Cycle

• Exposure to agile methodologies such as CI/CD, Application Resiliency, and Security

• Emerging knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Te…