AI ML Engineer
Role details
Job location
Tech stack
Job description
Design and manage Amazon Connect contact flows (IVR & chat) Build Lambda-based integrations for backend APIs Integrate with Lex bots and external systems Optimize routing, queues, and call handling Ensure high availability, monitoring, and performance Lead production support, RCA, and continuous improvements Architecture Expectations: Decoupled design (Connect Lambda APIs) Clean separation of routing, business logic, and integrations Scalable and reusable contact flow patterns, This role offers a unique opportunity to leverage your expertise in shaping the future of AI systems. As an Engineer across all domains, you will contribute to the development of n…
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Requirements
8+ years of experience with APIs, event-driven design, and IVR systems 2+ years of experience with Node.js (TypeScript preferred) 2+ years of experience with AWS: Amazon Web Services, Amazon Connect, AWS Lambda, Amazon API Gateway 2+ years of experience with conversational: Amazon Lex Best Regards, Teresa Rose
Benefits & conditions
- $20.00-45.00 per hour